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A starter app that includes integrations with Salesforce and Meya's Orb Live Chat. The bot can help users connect devices to their fitness apps, and collect information before escalating to a human agent in Salesforce Live Agent, or create a case, or display articles from the knowledge base.

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salesforce-demo

Demo Salesforce CRM, Case, Knowledge, and Live Agent integrations.

Insurance use-case

In this demo, you'll learn how to:

  • build an insurance lead generation app using Salesforce and the Orb,
  • triage users based on their attributes, like customer status, or the product they're interested in,
  • run flows using agent commands,

Video walkthrough:

Setup

brew install python@3 libgit2
MEYA_AUTH_TOKEN=your_meya_auth_token
MEYA_APP_ID=app-your_app_id
# you can optionally setup a venv instead as well
python3 -m venv venv  # optional
. venv/bin/activate  # optional
pip3 install --upgrade \
    --extra-index-url https://meya:$MEYA_AUTH_TOKEN@grid.meya.ai/registry/pypi \
    "pygit2>=1.2.1" \
    "meya-sdk>=2.0.0" \
    "meya-cli>=2.0.0"
# auth (if needed)
meya auth add --auth-token $MEYA_AUTH_TOKEN
# connect to existing app
meya connect --app-id $MEYA_APP_ID

Workflow

meya check
meya format
meya test --watch
# to download secrets
meya vault download --file vault.secret.yaml
# if new secrets (after changing the yaml file)
meya vault upload --file vault.secret.yaml
meya push --watch
# for a full rebuild (useful for production deployments)
meya push --force --build-image

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A starter app that includes integrations with Salesforce and Meya's Orb Live Chat. The bot can help users connect devices to their fitness apps, and collect information before escalating to a human agent in Salesforce Live Agent, or create a case, or display articles from the knowledge base.

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