update process flow in Consensus process

en/src/guides/consensus_process/index.md

@@ -20,13 +20,16 @@ Build consensus for a decision you need to make together, to reach an agreement
 - Governance board decisions where the board shows it is acting jointly, such as decisions on vision, policy, strategic planning and budget.
 - AGMs and General Assemblies where members and stakeholders seek general agreement for major decisions, such as revisions to statutes, major transactions and the elections of directors or council members.
 
+**Typical roles:**
+- Appoint a facilitator.  In board meetings this is usually the Chairperson.
+- A quorum or supermajority of members to participate, as specified in the organization's statutes.
+
 ### Consensus process steps
-1. You notice a problem or opportunity and take the initiative.
-2. State the problem or issue to be decided - start a Loomio **thread**.
-3. Prepare and present a proposal to test for consensus - start a **Sense check proposal**.
-4. Discuss, clarify and amend the proposal  - facilitate discussion in the thread.
-5. Test for agreement - start a **Consensus proposal**.
-6. Outcome - state the decision **outcome**.
+1. State the issue to be decided - start a Loomio **thread**.
+2. Present a proposal to test for consensus - start a **Sense check proposal**.
+3. Clarify any points, invite constructive modifications and amend the proposal.
+4. Test for agreement - start a **Consensus proposal**.
+5. Outcome - state the decision **outcome**.
 
 ### Benefits
 - Grow shared understanding.
@@ -40,40 +43,40 @@ Build consensus for a decision you need to make together, to reach an agreement
 | You notice a problem or opportunity and take the initiative. |  |
 | **State the issue to be decided**  <br /><br />Provide background information and open a broad ranging discussion to build shared understanding. Look for emerging proposals. | Start a Loomio thread <br /><br />Name the topic of discussion in the thread title, and what you hope to achieve. <br /><br />Attach or link to background information. Invite people to ask questions, contribute information and write comments. |
 | **Present a proposal** <br /><br />Test for consensus. | Run a **Sense check proposal**. <br /><br />*In the title:* Name the proposal. <br /><br />*In the proposal details:* Clearly frame the proposal and say why it is important.  Include any background information necessary and a link to the proposal.  <br /><br />Invite everyone to respond, and to do so before the proposal closes.  |
-| **Amendment** <br /><br />Discuss, clarify and amend the proposal  | Facilitate discussion in the thread to address concerns and modify the proposal. |
+| **Amendment** <br /><br />Discuss, clarify and amend the proposal. <br /><br />Seek to understand and resolve any objections. <br /><br />Invite people objecting to to propose a constructive and practical modification to the proposed decision or course of action. | Facilitate discussion in the thread to address concerns and modify the proposal. |
 | **Agreement** <br /><br />Do you have an agreement?  Check for: <br /><br />Agreement: I support the proposal. <br /><br />Abstain: This decision does not affect me and I am happy with whatever the group decides. <br /><br />Disagreement: Something in the proposal needs to be changed before I can support it. <br /><br />Block: I have a fundamental disagreement with the proposal that cannot be resolved. | Run a **Consensus proposal** with the current proposal version. <br /><br />*In the title:* Name the decision to be made. <br /><br />*In the proposal details:* Present the proposal and invite people to vote. <br /><br />Include a clear statement of what agreement means, say 'for this proposal to pass, we need everyone to vote agree' or 'for this proposal to pass, we need 75% of members to agree'.  <br /><br />Ask participants to leave a vote 'Reason' - and if they do not agree to say why, and what needs to change for them to agree. <br /><br />Some organizations also use the Block (or veto) voting option. <br /><br />As voting progresses, respond to comments, post updates, close early, or let the proposal run to conclusion. <br /><br />Participants can *“change vote”* up to proposal close time, say in response to new information that arrives during voting. |
 | **Outcome** <br /><br />State if agreement was reached and the decision that has been made. <br /><br />Implement the decision and plan actions to be taken. | Consider voting results and state the decision made. <br /><br />Summarize results of the process and say what will happen next. <br /><br />If results are inconclusive, you may choose to re-open the discussion and run a new proposal. <br /><br />The outcome statement is an important record of the decision for future reference. |
 
 ## Example of a Consensus process on Loomio
 
-### Step 1. You notice a problem or opportunity and take the initiative
+### Step 0. You notice a problem or opportunity and take the initiative
 
 *Is the problem or opportunity is worth pursuing?* Vivien noticed it's time to review the Oatmilk Coop brand.
 
 *Is there a decision to be made?* The governance board has responsibility to approve a new brand concept.
 
 *Does it impact other people and your organization?* Brand impacts on the perception of the co-op and impacts everyone in the organization. 
 
-### Step 2. State the problem or issue
+### Step 1. State the problem or issue
 
 Vivien starts a Loomio thread outlining the need to review the organization's brand, inviting participation to develop a new brand concept, and that the approval decision is to be made by the governance board using the consensus process.
 
 ![](consensus_step2_thread.png)
 
-### Step 3. Present a proposal 
+### Step 2. Present a proposal 
 
 Vivien runs a Sense check proposal to survey opinions to see how people feel about key elements of the brand concept, and test for consensus.   The Sense check proposal lets people know a proposal is forming and encourages them to engage.  It's a good way to surface concerns.
 
 ![](consensus_step3_sensecheck.png)
 
-### Step 4. Amendment
+### Step 3. Amendment
 
 When the Sense check proposal closes, Vivien states an outcome and notifies everyone about the results and what will happen next.
 Vivien facilitates a discussion to address concerns and modify the Brand Concept document.
 
 ![](consensus_step4_sensecheck_outcome.png)
 
-### Step 5. Agreement
+### Step 4. Agreement
 
 Having completed the latest version of the Brand Concept document, Vivien is now ready to seek approval from the governance board by running a Consensus proposal.
 
@@ -85,7 +88,7 @@ The standard Consensus proposal includes the 'Block' voting option, however this
 
 ![](consensus_step5_proposal_2.png)
 
-### Step 6. Outcome
+### Step 5. Outcome
 
 When the Consensus proposal closes, Vivien states an outcome and notifies everyone that agreement has been reached, and that work to implement the new brand will commence.