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1 change: 1 addition & 0 deletions doc/source/administrator/advanced.md
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Expand Up @@ -10,6 +10,7 @@ Most people setting up JupyterHubs on popular public clouds should not have
to use any of this information, but these topics are essential for more complex
installations.

(ingress)=
## Ingress

If you are using a Kubernetes Cluster that does not provide public IPs for
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The JupyterHub Architecture
===========================
# The JupyterHub Architecture

The JupyterHub Helm Chart manages resources in the cloud using Kubernetes.
There are several moving pieces that, together, handle authenticating users,
Expand All @@ -9,5 +8,6 @@ pods in which users will work, and connecting users with those pods.
The following diagram gives a high-level overview of the many pieces of
JupyterHub, and how they fit together in this process:

.. image:: ../_static/images/architecture.png
:align: center
```{image} ../_static/images/architecture.png
:align: center
```
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.. _cost:
(cost)=

Appendix: Projecting deployment costs
=====================================
# Appendix: Projecting deployment costs

.. important:: Clarification on cost projections
```{admonition} Clarification on cost projections
:class: warning
As a non-profit research project, Project Jupyter does not offer,
recommend, or sell cloud deployment services for JupyterHub.
As a non-profit research project, Project Jupyter does not offer,
recommend, or sell cloud deployment services for JupyterHub.
The information in this section is offered as guidance as requested
by our users. We **caution** that costs can vary widely based
on providers selected and your use cases.
The information in this section is offered as guidance as requested
by our users. We **caution** that costs can vary widely based
on providers selected and your use cases.
```

Cost calculators for cloud providers
------------------------------------
## Cost calculators for cloud providers

Below are several links to cost estimators for cloud providers:

* `Google Cloud Platform cost calculator <https://cloud.google.com/products/calculator/>`_
* `Amazon AWS cost calculator <https://calculator.s3.amazonaws.com/index.html>`_
* `Microsoft Azure cost claculator <https://azure.microsoft.com/en-us/pricing/calculator/>`_
* [Google Cloud Platform cost calculator](https://cloud.google.com/products/calculator/)
* [Amazon AWS cost calculator](https://calculator.s3.amazonaws.com/index.html)
* [Microsoft Azure cost claculator](https://azure.microsoft.com/en-us/pricing/calculator/)

Factors influencing costs
-------------------------
## Factors influencing costs

Cost estimates depend highly on your deployment setup. Several factors that
significantly influence cost estimates, include:
Expand All @@ -31,8 +30,7 @@ significantly influence cost estimates, include:
- Number of users
- Usage patterns of users

Computational Resources
~~~~~~~~~~~~~~~~~~~~~~~
### Computational Resources

**Memory (RAM)** makes up the largest part of a cost estimate. More RAM means
that your users will be able to work with larger datasets with more
Expand All @@ -45,18 +43,16 @@ This requires significantly fewer storage resources, and also results in faster
load times.

For an indicator of how costs scale with computational resources, see the
`Google Cloud pricing page <https://cloud.google.com/compute/all-pricing>`_.
[Google Cloud pricing page](https://cloud.google.com/compute/all-pricing).

Users
~~~~~
### Users

The number of users has a direct relationship to cost estimates. Since a
deployment may support different types of users (i.e. researchers, students,
instructors) with varying hardware and storage needs, take into account both the
type of users and the number per type.

User usage patterns
~~~~~~~~~~~~~~~~~~~
### User usage patterns

Another important factor is what usage pattern your users will have. Will they
all use the JupyterHub at once, such as during a large class workshop?
Expand All @@ -67,22 +63,22 @@ the resources you need to provide. In the future JupyterHub will have
auto-scaling functionality, but currently it does not. This means that you need
to provision resources for the *maximum* expected number of users at one time.

Examples
--------
## Examples

Here are a few examples that describe different use cases and the amount of
resources used by a particular JupyterHub implementation. There are many
factors that go into these estimates, and you should expect that your actual
costs may vary significantly under other conditions.

Data 8
~~~~~~
### Data 8

The Data 8 course at UC Berkeley used a JupyterHub to coordinate all course
material and to provide a platform where students would run their code. This
consisted of many hundreds of students, who had minimal requirements in terms
of CPU and memory usage. Ryan Lovett put together a short Jupyter notebook
`estimating the cost for computational resources`_ depending on the student
[estimating the cost for computational resources][estimating the cost for computational resources] depending on the student
needs.

.. _estimating the cost for computational resources: https://github.com/data-8/jupyterhub-k8s/blob/master/docs/cost-estimation/gce_budgeting.ipynb
[estimating the cost for computational resources]: https://github.com/data-8/jupyterhub-k8s/blob/master/docs/cost-estimation/gce_budgeting.ipynb


219 changes: 219 additions & 0 deletions doc/source/administrator/debug.md
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(debug)=

# Debugging

Sometimes your JupyterHub deployment doesn't behave the way you'd expect.
This section provides some tips on debugging and fixing some common problems.

## Debugging commands

In order to debug your JupyterHub deployment, you need to be able to inspect
the state of the resources being used. The following are a few common commands
for debugging.

**Real world scenario:** Let's say you've got a JupyterHub deployed, and a user
tells you that they are experiencing strange behavior. Let's take a look
at our deployment to figure out what is going on.

```{note}
For our real world scenario, we'll assume that our Kubernetes namespace
is called `jhub`. Your namespace may be called something different
```

### `kubectl get pod`

To list all pods in your Kubernetes deployment:

```
kubectl --namespace=jhub get pod
```

This will output a list of all pods being used in the deployment.

**Real world scenario:** In our case, we see two pods for the JupyterHub
infrastructure (`hub` and `proxy`) as well as one user
pod that was created when somebody logged in to the JupyterHub.

Here's an example of the output:

```
$ kubectl --namespace=jhub get pod
NAME READY STATUS RESTARTS AGE
hub-3311438805-xnfvp 1/1 Running 0 2m
jupyter-choldgraf 0/1 ErrImagePull 0 25s
proxy-1227971824-mn2wd 1/1 Running 0 5h
```

Here we can see the two JupyterHub pods, as well as a single user pod. Note
that all user pods will begin with `jupyter-`.

In particular, keep an eye on the `STATUS` column. If a given
pod contains something other than `Running`, then something may be wrong.

In this case, we can see that our user's pod is in the `ErrImagePull` state.
This generally means that there's something wrong with the Docker image that
is defined in `singleuser` in our helm chart config. Let's dig further...

### `kubectl describe pod`

To see more detail about the state of a specific pod, use the following
command:

```
kubectl --namespace=jhub describe pod <POD_NAME>
```

This will output several pieces of information, including configuration and
settings for the pod. The final section you'll see is a list of recent
events. These can be particularly informative, as often an error will
show up in this section.

**Real world scenario:** In our case, one of the lines in the events page
displays an error:

```
$ kubectl --namespace=jhub describe pod jupyter-choldgraf
...
2m 52s 4 kubelet, gke-jhubtest-default-pool-52c36683-jv6r spec.containers{notebook} Warning Failed Failed to pull image "jupyter/scipy-notebook:v0.4": rpc error: code = 2 desc = Error response from daemon: {"message":"manifest for jupyter/scipy-notebook:v0.4 not found"}
...
```

It seems there is indeed something wrong with the Docker image. Let's confirm
this by getting another view on the events that have transpired in the pod.

### `kubectl logs`

If you only want to see the latest logs for a pod, use the following command:

```
kubectl --namespace=jhub logs <POD_NAME>
```

This will show you the logs from the pod, which often contain useful
information about what is going wrong. Parse these logs
to see if something is generating an error.

**Real world scenario:** In our case, we get this line back:

```
$ kubectl --namespace=jhub logs jupyter-choldgraf
Error from server (BadRequest): container "notebook" in pod "jupyter-choldgraf" is waiting to start: trying and failing to pull image
```

Now we are sure that something is wrong with our Dockerfile. Let's check
our `config.yaml` file for the section where we specify the user's
Docker image. Here we see our problem:

```
singleuser:
image:
name: jupyter/scipy-notebook
```

We haven't specified a `tag` for our Docker image! Not specifying a tag
will cause it to default to `v0.4`, which isn't what we want and is causing
the pod to fail.

To fix this, let's add a tag to our `config.yaml` file:

```
singleuser:
image:
name: jupyter/scipy-notebook
tag: ae885c0a6226
```

Then run a helm upgrade:

```
helm upgrade --cleanup-on-fail jhub jupyterhub/jupyterhub --version=v0.6 -f config.yaml
```

where `jhub` is the helm release name (substitute the release name that you
chose during setup).

```{note}
Depending on the size of the Docker image, this may take a while to complete.
```

Right after you run this command, let's once again list the pods in our
deployment:

```
$ kubectl --namespace=jhub get pod
NAME READY STATUS RESTARTS AGE
hub-2653507799-r7wf8 0/1 ContainerCreating 0 31s
hub-3311438805-xnfvp 1/1 Terminating 0 14m
jupyter-choldgraf 0/1 ImagePullBackOff 0 12m
proxy-deployment-1227971824-mn2wd 1/1 Running 0 5h
```

Here we can see one `hub` pod being destroyed, and another (based
on the upgraded helm chart) being created. We also see our broken user pod,
which will not be deleted automatically. Let's manually delete it so a newer
working pod can be started.:

```
$ kubectl --namespace=jhub delete pod jupyter-choldgraf
```

Finally, we'll tell our user to log back in to the JupyterHub. Then let's
list our running pods once again:

```
$ kubectl --namespace=jhub get pod
NAME READY STATUS RESTARTS AGE
hub-2653507799-r7wf8 1/1 Running 0 3m
jupyter-choldgraf 1/1 Running 0 18s
proxy-deployment-1227971824-mn2wd 1/1 Running 0 5h
```

And now we see that we have a running user pod!

Note that many debugging situations are not as straightforward as this one.
It will take some time before you get a feel for the errors that Kubernetes
may throw at you, and how these are tied to your configuration files.

## Troubleshooting Examples

The following sections contain some case studies that illustrate some of the
more common bugs / gotchas that you may experience using JupyterHub with
Kubernetes.

### Hub fails to start

**Symptom:** following `kubectl get pod`, the `hub` pod is in
`Error` or `CrashLoopBackoff` state, or appears to be running but accessing
the website for the JupyterHub returns an error message in the browser).

**Investigating:** the output of `kubectl --namespace=jhub logs
hub...` shows something like:

```
File "/usr/local/lib/python3.5/dist-packages/jupyterhub/proxy.py", line 589, in get_all_routes
resp = yield self.api_request('', client=client)
tornado.httpclient.HTTPError: HTTP 403: Forbidden
```

**Diagnosis:** This is likely because the `hub` pod cannot
communicate with the proxy pod API, likely because of a problem in the
`secretToken` that was put in `config.yaml`.

**Fix:** Follow these steps:

1. Create a secret token:

```
openssl rand -hex 32
```
2. Add the token to `config.yaml` like so:

```
proxy:
secretToken: '<output of `openssl rand -hex 32`>'
```
3. Redeploy the helm chart:

```
helm upgrade --cleanup-on-fail jhub jupyterhub/jupyterhub -f config.yaml
```
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