How to use Method/URL in HD Ticket Template custom field?

[kittiu]

At the beginning, I want to make a URL link to the document in desk. May be an exemple will be very helpful.

Thanks!

Note: at first, I think it make this custom field in the portal clickable and will open the URL?

[kittiu]

Hello, from what I see from the Vue code

const apiOptions = createResource({
  url: props.field.url_method,
  auto: !!props.field.url_method,
  transform: (data) =>
    data.map((o) => ({
      label: o,
      value: o,
    })),
});

I think it expect to get the url_method as a Rest API URL that somehow return the list of value (isn't it?), i.e., /api/method/get_values --> ['A', 'B', 'C].

And it will make custom field as a Selection List. Which I think it make sense now. But to return as list, likely I have to write the api myself.

While there is Server Script API that we can easily write the API that return as dict, i.e.,

I think it would be better if at lease the Vue code should comply to that as well.