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@@ -240,7 +240,20 @@ <h3 id="Managed Care" style="margin-top: 40px;">Managed Care</h3>
                   <a target="_blank" rel="noopener noreferrer" href="https://hbr.org/2020/02/how-to-improve-care-for-high-need-high-cost-medicaid-patients">
                     How to Improve Care for High-Need, High-Cost Medicaid Patients</a>
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-                <td>To improve care for high-need, high-cost Medicaid patients, focus on those who will benefit most from intensive care. Provide integrated care that addresses both medical and social needs through a team approach. Target the key factors driving poor health outcomes to achieve better results.</td>
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+                  <p>One major challenge for health care organizations is finding most cost-effective ways to serve patients who have complex health problems and social needs.</p>
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+                  <h5>Key Points</h5>
+
+                  <ul>
+                    <li>Precise patient targeting: Use predictive models, claims data, clinical criteria, and clinician judgment to identify the patients most likely to benefit most from complex-care management.</li>
+                    <li>Integrated model for addressing medical and social risk: Augment existing integrated-care models with increased staffing, resources, and protocols to identify and manage social risk.</li>
+                    <li>Focus on the most relevant drivers of poor outcomes: Identify the unique drivers of poor outcomes for each individual patient and pay specific attention to the drivers that matter most to patients and those that can be addressed over the following weeks to months.</li>
+                    <li>Partner with community-based organizations and social-safety-net institutions: Build trusting, longitudinal relationships with organizations in the community to facilitate rapid intervention and support.</li>
+                  </ul>
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+                </td>
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@@ -334,7 +347,7 @@ <h3 id="duals" style="margin-top: 40px;">Duals</h3>
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-                  <p>The article reports that the use of Medicaid wraparound services varies by state and enrollee demographics, with vision care being the most used service and enrollee groups like Hispanics and younger adults having lower utilization rates.
+                  <p>The article reports that the use of Medicaid wraparound services varies by state and enrollee demographics.
                   </p>
                   <h5>Key Points</h5>