Classifying Citizen Requests

Clone this repo to build a scratch org with everything you need to learn about automatically classify cases with Einstein Case Classification.

You will use a subset of Citizen requests received by the City of Baton Rouge on its 311 service between late March and early October 2020.

Build your own scratch org (your own DevHub)

Open Terminal

#clone the repo
gh repo clone esandoval30/cc
cd cc
#execute all sfdx commands in orgInit.sh
source orgInit.sh

Just create the scratch org for me

Go https://www.platformdemos.com/s/einstein-workshops

Under "Classify Citizen Requests"
Click -> "Create Scratch Org"
Click -> "Click Open Guide"

Follow step by step instructions to set up Einstein Case Classification. "Create Scratch Org"

Acknowledgements

Thanks to the City Of Baton Rouge for making the original dataset freely available under its "Open Data BR" initiative (https://data.brla.gov/about)