CrmBundle

CrmBundle of AWHSPanel This package provides a basic ticket system.

Requirements

• Have installed the foundation
• Have installed the UserBundle

Installation

1. Clone this bundle inside src/AWHS/ directory.
2. Enable the bundle in the kernel by adding the following line right after //AWHS Bundles in app/AppKernel.php file:
   new AWHS\CrmBundle\AWHSCrmBundle(),
3. Append the following configuration to the app/config.yml file:

#CrmBundle bbcode formatter
fm_bbcode:
    filter_sets:
        default:
            strict: false # if you want to parse attr values without quotes
            locale: ru
            xhtml: true
            filters: [ default, block, code, email, image, list, quote, text, url ]

4. Append the following configuration to the app/routing.yml file:

awhs_crm:
    resource: "@AWHSCrmBundle/Resources/config/routing.yml"
    prefix:   /

5. Add the following code to the src/AWHS/UserBundle/Entity/User.php file:

/**
 * @ORM\OneToMany(targetEntity="AWHS\CrmBundle\Entity\Ticket", mappedBy="author")
 * @ORM\OrderBy({"id" = "DESC"})
 */
private $tickets;

/**
 * Get tickets
 *
 * @return \Doctrine\Common\Collections\Collection
 */
public function getTickets()
{
    return $this->tickets;
}

6. Update database & clear cache: php bin/console doctrine:schema:update --force; php bin/console cache:clear; php bin/console cache:clear --env=prod
   You may have to set permissions back to www-data chown -R www-data:www-data /usr/local/awhspanel/panel/*
7. Load data fixtures: php bin/console doctrine:fixtures:load --fixtures=src/AWHS/CrmBundle/DataFixtures/ORM --append

TODO

• Multilingual
• Add category dropdown to choose when creating a ticket.
• Refactoring old code.