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Update work-queues-manage.md - minor corrections for more comprehensive instructions #1558

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39 changes: 20 additions & 19 deletions articles/desktop-flows/work-queues-manage.md
Original file line number Diff line number Diff line change
@@ -17,8 +17,8 @@ Power Automate provides rich user experiences and features that allow you to eff
To view the list of work queues:

1. Go to [Power Automate](https://make.powerautomate.com/) and sign in with your credentials.
2. On the left menu, select the **Monitor** section.
3. Select **Work queue**.
2. On the left menu, select the **More**, press **Discover All** button, and scroll to the **Monitor** section.
3. Select **Work queues**.

If you have already created work queues or if any work queue has been shared with you, you see a list similar to the below.

@@ -29,8 +29,8 @@ If you have already created work queues or if any work queue has been shared wit
To create a work queue:

1. Go to [Power Automate](https://make.powerautomate.com/) and sign in with your credentials.
2. On the left menu, select the **Monitor** section.
3. Select **Work queue** and then select **+ New work queue**.
2. On the left menu, select the **More**, press **Discover All** button, and scroll to the **Monitor** section.
3. Select **Work queues** and then select **+ New work queue**.
4. In the **New work queue** side panel, enter a **work queue name** for the queue.
5. (Optional) Enter a **description** for the work queue.
6. (Optional) Enter a **work queue key** for the work queue. When provided, the value must be unique within this queue. If left empty, a unique value is automatically provided by the system.
@@ -47,7 +47,7 @@ To create a work queue:
To edit a work queue:

1. Go to [Power Automate](https://make.powerautomate.com/) and sign in with your credentials.
2. On the left menu, select the **Monitor** section.
2. On the left menu, select the **More**, press **Discover All** button, and scroll to the **Monitor** section.
3. Select **Work queues**.
4. In the work queue list, select the work queue you would like to edit.
5. Select **Edit work queue** on the toolbar and update the values in the update pane.
@@ -61,8 +61,8 @@ To edit a work queue:
To share a work queue:

1. Go to [Power Automate](https://make.powerautomate.com/) and sign in with your credentials.
2. On the left menu, select the **Monitor** section.
3. Select **Work queue**.
2. On the left menu, select the **More**, press **Discover All** button, and scroll to the **Monitor** section.
3. Select **Work queues**.
4. In the work queue list, select the work queue you would like to share.
5. Select **Manage access** on the toolbar.
6. In the **Share** pane, enter the email or name of the person you want to share with.
@@ -75,8 +75,8 @@ If you're ingesting or programmatically interacting with work queue data through
To view advanced work queue details:

1. Go to [Power Automate](https://make.powerautomate.com/) and sign in with your credentials.
2. On the left menu, select the **Monitor** section.
3. Select **Work queue**.
2. On the left menu, select the **More**, press **Discover All** button, and scroll to the **Monitor** section.
3. Select **Work queues**.
4. In the work queue list, select the work queue you would like to share.
5. Select **Advanced details** on the work queue details card.
6. In the **Advanced details** pane, you can use the 'Copy' icons to copy each of its values.
@@ -97,19 +97,20 @@ To delete a work queue:
To create a new work queue item through the Power Automate portal:

1. Go to [Power Automate](https://make.powerautomate.com/) and sign in with your credentials.
2. On the left menu, select the **Monitor** section.
3. Select the work queue you would like to create items for and then select **See details**.
4. Select **+ New work queue item** on the toolbar.
5. In the **New work queue item** side panel, enter a **Name** for the work queue item.
2. On the left menu, select the **More**, press **Discover All** button, and scroll to the **Monitor** section.
3. Select **Work queues**.
4. Select the work queue you would like to create items for and then select **See details**.
5. Select **+ New work queue item** on the toolbar.
6. In the **New work queue item** side panel, enter a **Name** for the work queue item.
> [!NOTE]
> If you don't provide a value for the work queue item name, the internal work queue ID is displayed instead in the work queue item list pages.

6. (Optional) Set the **Status** to **On hold** if the created item requires review or other preprocessing work before they can be queued.
7. (Optional) Select a different **Priority** for the work queue item if you wish to influence processing priority.
8. (Optional) Enter a **Unique Id or reference** if you wish to provide a custom unique value within this queue. If left empty, a unique value in the format of `system-<GUID>` is automatically provided. |
9. (Optional) Activate the **Expiration date** section and select a custom **Expiration date** value for the work queue item.
10. Enter the actual alphanumeric **Input** value of the work queue item.
11. (Optional) Enter **Processing notes** relevant to this work queue item.
7. (Optional) Set the **Status** to **On hold** if the created item requires review or other preprocessing work before they can be queued.
8. (Optional) Select a different **Priority** for the work queue item if you wish to influence processing priority.
9. (Optional) Enter a **Unique Id or reference** if you wish to provide a custom unique value within this queue. If left empty, a unique value in the format of `system-<GUID>` is automatically provided. |
10. (Optional) Activate the **Expiration date** section and select a custom **Expiration date** value for the work queue item.
11. Enter the actual alphanumeric **Input** value of the work queue item.
12. (Optional) Enter **Processing notes** relevant to this work queue item.

Looking for more ways to create work queue data?