Kommunicate AI Chatbot For Healthcare

Overview

Healthcare chatbot is an AI-powered software application designed to interact with users in the healthcare domain. This chatbot is designed to assist users in retrieving medical information, scheduling appointments, and answering common health-related queries.

Build a Healthcare Chatbot on Kommunicate and integrate it in your Website and Mobile Apps

Step 1: Create a free Kommunicate account

Create a free account on Kommunicate and navigate to the Bots section.

Step 2: Create question and answer of the chatbot

Step 3: Install the chat widget on your website

You can install the Kommunicate chat widget on your website by adding a code snippet to your website. More information on how to integrate with your website here.

Note: Here's a sample chatbot for you to get started with Dialogflow.

Other Features

Appointment Scheduling: Quickly respond to generic user queries using Quick Replies. Easily create and manage templated messages from your dashboard.

Delivering prescriptions and lab test reports: Real-time sharing and downloading of medication prescriptions and lab test reports on WhatsApp, Facebook, Instagram, Telegram, and more with Omnichannel Healthcare chatbot.

Telemedicine: Telemedicine bot for digital patient consultation, remote patient monitoring, and secured storage of personal data, all using a single platform made specifically for the healthcare industry.

Reminders and Notifications: Reduce no-shows for appointment bookings with reminders and notify patients to take medicines at prescribed hours. Keep them informed of new offers and updates.

Live chat widget: Make it easier for your visitors and users to reach you with an instant website and in-app support through chat. The widget is highly customizable.

Chatbots: Automate and speed up your customer service by integrating AI-powered chatbots. Build your chatbots and deploy them using Kommunicate and seamlessly add them in the live chat.

Conversations: Manage all your customer queries coming from the live chat plugin. Easily manage and assign agents to cater to user conversations.

Dashboard: A powerful dashboard to see, analyze and act upon your customer conversation data. Helps you analyze the performance of support agents as well.

Helpcenter: Create your knowledge base and deploy on a dedicated page to cater to generic and recurring customer queries. Your customers will also be able to directly access FAQs in chat.

Mailbox: A simple and powerful team inbox for ticketing, managing, receiving and replying to all your customer support emails.

Integrations: Easily move data between Kommunicate and your other favorite apps. Integrate your favorite CRM, knowledge base software and other apps.

Conversation Routing: Select routing rules for incoming conversations for both your agents and bots. Choose between automatic assignments or to notify all.

Smart Rich Messaging: Leverage rich messages using buttons, cards, carousels, forms or lists to provide an exquisite support chat experience to your customers.

Example :

https://jsfiddle.net/Kommunicate/wgLuLLbu/

Getting Started :

Create your account by signing up for Kommunicate. If you already have a Kommunicate account, log in to your account and go to Settings -> Install section and copy the script.

Or

You can copy the below script and replace the required parameters manually. Note: You will get your <APP_ID> in the Install section.

<script type="text/javascript">
    (function(d, m){

    /*---------------- Kommunicate settings start ----------------*/

     var kommunicateSettings = {
      "appId": "<APP_ID>",  
      "automaticChatOpenOnNavigation": true,
      "popupWidget": true
      /*
      "onInit": function (){
        // paste your code here
      },
        "botIds":["<BOT_ID_1>","<BOT_ID_2>"]
      */
      };

    /*----------------- Kommunicate settings end ------------------*/

     var s = document.createElement("script");
      s.type = "text/javascript";
      s.async = true;
      s.src = "https://widget.kommunicate.io/v2/kommunicate.app";
      var h = document.getElementsByTagName("head")[0];
      h.appendChild(s);
      window.kommunicate = m;
      m._globals = kommunicateSettings;
    })(document, window.kommunicate || {});
</script>

Technical Documentation:

Please check out the detailed documentation for more features, implementation and customizations.