Customer Care Bot

Customer care bot for ecomm company which can solve faq and chitchat with users, can contact directly to team.

🛠 Features

• Basic E-commerce FAQ
• Basic chitchats
• Out of Scope
• Contact us form
• Send Emails

⚡ Quick Setup

• Initialize a virtual environment via:
• Conda:

conda create --name rasaenv python=3.7

• virtualenv

virtualenv -p python3.7 rasaenv

• use pipenv

cd /customer-care-chatbot
pipenv install

• Install Rasa

python -m pip install -U pip
pip install rasa

🧪 Testing

• Train bot

rasa train

• Test bot on shell

rasa shell

• start rasa server

rasa run --enable-api --cors "*" --debug[Optional] -p {PORT}[optional]

• start actions server

rasa run actions -p {PORT}[Optional]

Tutorial links:

• Build customer care chatbot from scratch
• Send email from Rasa chatbot