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CHANGELOG.md

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#3.11.2

Add

  • ordering tags by name

3.11.1

Add

  • new filters in discussion

3.11.0

Add

  • org field in project

Change

  • assing project uuid to flows when create a queue.
  • using refresh from db to get the last version of permission object before closing connection.

3.10.8

Add

  • Endpoint to edit contact on flows

3.10.7

Add

  • Close ticket request retry
  • External endpoints refactor

3.10.0

Change

  • Improve RoomViewset List Queryset

3.9.0

Add

  • Project UUID field on rooms

3.7.9

Add

  • feature retail

3.7.8

Add

  • adding health check view and doc endpoint

3.7.7

Fix

  • passing user when transfer to user

3.7.6

Fix

  • passing user to ws notify

3.7.5

Fix

  • ws message when transfer queue

3.7.4

Add

  • returning 400 if project uuid its not provided

3.7.3

Add

  • flag for offline agents in transfer

3.7.2

Add

  • formating history name

3.7.1

Add

  • verify if the given queue is part of the project

3.7.0

Add

  • rooms count endpoint

3.6.5

Fix

  • remove timezone parse

3.6.4

Add

  • queue and agent in flow warning

3.6.3

Add

  • add agents_can_see_queue_history config flag into project

3.6.2

Fix

  • fix tags filter

3.6.1

Fix

  • remove ':' from the url string

3.6.0

Add

  • New feature, internal dash endpoints

3.5.7

Fix

  • Removing uuid from sector info when exporting.

3.5.6

Fix

  • Verify if data frame exists before translate, to avoid translating an empty dataframe in export dashboard.

3.5.5

Fix

  • Removing deleted queue from metrics.

3.5.4

Fix

  • Passing generic Exception in "ProjectAnyPermission" permission.

3.5.3

Add

  • New feature, queue priorization.

3.5.2

Add

  • Verify if chat gpt token in project config.

3.5.1

Add

  • New endpoint to make bulk transfer.
  • New function to edit config field in project.
  • New endpoint to transfer agents.

Fix

  • Calculating waiting time metric in new endpoint to get rooms.

3.5.0

Add

  • New EDA consumer to create project permissions.
  • New mixin in flows rest client to delete ticketer when chats delete a sector.

3.4.1

Add

  • Change queue and sectors model managers to list only activated objects.

3.4.0

Add

  • New endpoint for the agent to get a room.

3.3.0

Add

  • Error handling on the contact creation.

Change

  • Removal of the 'last_interaction' property on the user model and serializers.

3.2.5

Add

  • New feature, room protocol.

3.2.4

Fix

  • External rooms filter sector.

3.2.3

Fix

  • Passing underscore to rooms data results.

3.2.2

Fix

  • Passing gte to live filters in dashboard.

3.2.1

Change

  • Consider room creation date if the room has no messages in the 24h close validation.

3.2.0

Change

  • Refactoring in dashboard endpoints, applying solid and the design pattern repository with service.

3.1.0

Add

  • New endpoint for creating sector and queue authorization, giving only the user email.

3.0.0

Add

  • New Discussions app, responsible for internal communication between agents.

2.6.2

Change

  • Check contact id when starting a flow on a room. Won't consider the room if the contact id is different.

2.6.1

Change

  • Filter flowstart query to exclude old data.
  • Reverse order on the flowstart list endpoint.

2.6.0

Add

  • FlowStart model refactor.
  • New endpoint to list flow starts.

Change

  • Fix history detail permissions.

2.5.0

Add

  • New endpoint to return rooms for the history.

2.4.2

Add

  • New feedback messages.

Change

  • Verify contact via external id on the flowstart validation.

2.4.1

Change

  • Add a recursive retry on the ws message send

2.4.0

Change

  • Order tags by name.

2.3.1

Add

  • Add retrieve_flow_warning action on the project endpoint to check if a start flow contact have a room.

Change

  • Update dashboard tag filter to verify the uuid instead of the name.

2.3.0

Add

  • Add delete action on the project permission endpoint

Change

  • Update URN field from charfield to a textfield

2.2.0

Add

  • Add new field "history_contacts_blocklist" to the project config json field, the contacts added to this list won't be shown on the contacts endpoint(history)
  • Add a try/except around the send send_channels_group function for it not to return 4xx/5xx responses when there is a problem on the ws notification(the error will still be logged to sentry)

2.1.0

Add

  • Checking if project exists in template type creation.
  • EDA project consumer.

2.0.0

This CHANGELOG has not been updated since 05/16/2023 so some commits will not appear in this document between version 1.16.4 and 2.0.0. From this version onwards, it will be constantly updated again.

Add

  • Creating template type using event driven.
  • Filtering active agents in dashboard endpoint.

1.16.4

Add

  • Data exporter getting data from dashboard serializers.
  • New abstract model for soft delete in core (BaseSoftDeleteModel) to Sectors and Queues

1.16.2

Change

  • Compare rooms within the sector instead of the queues when validating the agent room limit on room creation.

1.16.1

Change

  • Remove Room, User and Sector notification groups.

1.16.0

Add

  • New data exporter viewset and presenter for Dashboard app.
  • Add new dependencies: pandas, openpyxl and XlsxWriter

1.15.0

Add

  • Name field on FlowStart model.

Change

  • Restrict room flow start creation to only one active flow start per room(only when starting with a room).

1.0.1

Add

  • Changelog init.
  • Endpoint to list agents for transference between rooms.

Change

  • Function is attending now uses pendulum to parse timezone in sector.