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When posting a question, it is recommended that users provide the following information:
The platform or system being used (e.g., Hera, Orion, MacOS, Linux)
The version of the SRW Application being used (e.g., develop, release/public-v2.1.0). (To determine this, users can run git branch, and the name of the branch with an asterisk * in front of it is the name of the branch they are working on.) Note that the version of the application being used and the version of the documentation being used should match, or users will run into difficulties.
Stage of the application when the issue appeared (i.e., build/compilation, configuration, or name of a workflow task)
Configuration file contents
Full error message (preferably in text form rather than a screenshot)
Current shell (e.g., bash, csh) and modules loaded
Compiler + MPI combination being used
Run directory and code directory, if available on supported platforms
Before posting, users are encouraged to search existing questions and check out the EPIC Technical FAQs to see if their question has already been answered.
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When posting a question, it is recommended that users provide the following information:
develop
,release/public-v2.1.0
). (To determine this, users can rungit branch
, and the name of the branch with an asterisk*
in front of it is the name of the branch they are working on.) Note that the version of the application being used and the version of the documentation being used should match, or users will run into difficulties.Before posting, users are encouraged to search existing questions and check out the EPIC Technical FAQs to see if their question has already been answered.
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