'No web user found for domain' error when trying to follow at 'fed.brid.gy/bsky/{custom_domain}'

[mistrk7]

I'm trying to follow my bsky-to-fedi bridgy account that uses a custom domain with a mastodon account.
It uses a custom domain but it is not run there.

When I click the follow button, an error shows up complaining it hasn't found a web user.
But it shouldn't be, right? Why is it going through the domain? I'm not sure what I am doing wrong.

[Tamschi]

As a workaround, you should be able to search for @[email protected] while logged into Mastodon to find the account.

[mistrk7]

As a workaround, you should be able to search for @[email protected] while logged into Mastodon to find the account.

Thanks, this works to let me discover and follow the account. But now, the request to follow is just stuck on pending.

[Tamschi]

That could be #1135. The spam filter is currently too strict regarding just following an account.
If that is the issue, I think you can retry once the Mastodon account fulfils the requirements.