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Flatpak update doesn't work #1622

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RasheedAZ opened this issue Jul 12, 2024 · 4 comments
Open

Flatpak update doesn't work #1622

RasheedAZ opened this issue Jul 12, 2024 · 4 comments
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community support ATTRIBUTE: community is invited to help

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@RasheedAZ
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What worked?

Everything else

What did not work?

Most of the time, updating flatpak apps either from terminals or app store does not work unless i turn off Portmaster. Long term issue for several months if not longer.

dl.flathub.org
Reason: domain does not exist

Additional information

on Pop!_OS 22.04

Debug-Info: https://support.safing.io/privatebin/?5a2c05534993a7fe#63QvcmTpQWDeVs5F1Rp18FK3ca2dNXgHHHAMAcHpExbM

@RasheedAZ RasheedAZ added the in/compatibility TYPE: a report about in/compatibility label Jul 12, 2024
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Hey @RasheedAZ, thank you for reporting on a compatibility.

We keep a list of compatible software and user provided guides for improving compatibility in the wiki - please have a look there.
If you can't find your software in the list, then a good starting point is our guide on How do I make software compatible with Portmaster.

If you have managed to establish compatibility with an application, please share your findings here. This will greatly help other users encountering the same issues.

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Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

  • 🗣️ Our community on Discord is super helpful and active. We also have an AI-enabled support bot that knows Portmaster well and can give you immediate help.
  • 📖 The Wiki answers all common questions and has many important details. If you can't find an answer there, let us know, so we can add anything that's missing.

@Raphty Raphty added community support ATTRIBUTE: community is invited to help and removed in/compatibility TYPE: a report about in/compatibility labels Jul 12, 2024
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Hey @RasheedAZ, thank you for raising this issue with us.

After a first review we noticed that this does not seem to be a technical issue, but rather a configuration issue or general question about how Portmaster works.

Thus, we invite the community to help with configuration and/or answering this questions.

If you are in a hurry or haven't received an answer, a good place to ask is in our Discord community.

If your problem or question has been resolved or answered, please come back and give an update here for other users encountering the same and then close this issue.

If you are a paying subscriber and want this issue to be checked out by Safing, please send us a message on Discord or via Email with your username and the link to this issue, so we can prioritize accordingly.

@Raphty
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Raphty commented Jul 12, 2024

Flatpak works on all tested devices, if more people chime in and tell us that their FP also has issue please let us know, but I think this is a configuration error.

It looks like a dns issue, maybe consider adding a DNS in Portmaster

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