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Allow for contact address instead of contact person #1202

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jmaassen opened this issue May 16, 2024 · 3 comments
Open

Allow for contact address instead of contact person #1202

jmaassen opened this issue May 16, 2024 · 3 comments

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@jmaassen
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For the NLeSC software on the RSD we are starting to have the problem that for some of the software, the contact person and/or contributors, no longer work with us. A good example is Case Lay App:

https://research-software-directory.org/software/case-law-app

Dafne is the contact person, but left a few year ago, as did the other contributors, Vincent and Jurriaan. Therefore, all email addresses linked to this software are no longer valid.

In some cases (like GGIR or sv-callers), the RSE continues development of the tool elsewhere or in his/her spare time. In these cases I simply update the contact person & email to reflect the new situation.

However, there is also quite a bit of 'orphaned' software, where the RSE no longer maintains it and is not interested in being the contact person any longer. In these cases, we would like to replace the contact person by a generic "contact address" at the eScience Center (which I have already created) which we can monitor for incoming questions. Something like this:

Screenshot 2024-05-16 at 14-39-27 Case Law App

Currently this is difficult because we always assume the contact is a person (so all the fields to fill in are person related), and this person is also automatically a contributor.

This option would also be useable for software that has a generic email address, like the RSD itself.

@dmijatovic
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dmijatovic commented May 16, 2024

I suggest new section "Contact" for this purpose.

@cmeessen
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I agree that it makes sense to have contact addresses in case contributors leave an organisation. Here are some thoughts:

  • the user should still be able to choose from the contributors list so they do not have to enter information twice
  • contact address form allows to enter general contact details like e-mail, name and/or phone number (a free text field might not be suitable because it would look different on every software page and handling for metadata could be difficult too)
  • if there is no specific contact person: choose an organisation in the UI that is responsible for the software. The organisation could have a property "Default software contact" that can be set by organisation maintainers, making it easier to maintain the probably growing number of orphaned software
  • be able to set multiple contacts (this was a request by our users)

@bakhshir
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bakhshir commented Sep 16, 2024

The same problem is with our old projects and contact info for some project where people left. I really would like this solution for the RSD project pages too!

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