[RLM_ERR_UNSUPPORTED_FILE_FORMAT_VERSION]: Database has an unsupported version (9) and cannot be upgraded

[fngbala-luna]

How frequently does the bug occur?

Sometimes

Description

Hi,
Some of our users are experiencing a crash when trying to run our app.

As I understand it, it's because the realm file use an unsuported version (number 9 according to the stack trace).

I think I have the crash starting from the Realm kotlin SDK version 1.16.0.
The first version of the SDK used in the project is 1.11.1.

Anyone knows what might cause this crash and how to fix it ?

One of our theory is that the user are updating the app from a "too old" version of realm, What is strange is that the older version is only 1.11.1 (that, according to the release note "Generates Realms with file format v23")

Thanks in advance.

PS : I tried to reproduce it, but never I never managed to make the app crash ... But a "lot" of our users are crashing.

Stacktrace & log output

Fatal Exception: java.lang.RuntimeException
Unable to create application "My_package": java.lang.IllegalStateException: [RLM_ERR_UNSUPPORTED_FILE_FORMAT_VERSION]: Database has an unsupported version (9) and cannot be upgraded


Caused by java.lang.IllegalStateException: [RLM_ERR_UNSUPPORTED_FILE_FORMAT_VERSION]: Database has an unsupported version (9) and cannot be upgraded
       at io.realm.kotlin.internal.interop.CoreErrorConverter.asThrowable(CoreErrorConverter.kt:47)
       at io.realm.kotlin.internal.interop.realmcJNI.realm_open(realmcJNI.java)
       at io.realm.kotlin.internal.interop.realmc.realm_open(realmc.java:434)
       at io.realm.kotlin.internal.interop.RealmInterop.realm_open(RealmInterop.kt:237)
       at io.realm.kotlin.internal.ConfigurationImpl.openRealm$lambda$0(ConfigurationImpl.java:109)
       at io.realm.kotlin.internal.interop.NativePointerKt.use(NativePointer.kt:53)
       at io.realm.kotlin.internal.ConfigurationImpl.openRealm$suspendImpl(ConfigurationImpl.java:108)
       at io.realm.kotlin.internal.ConfigurationImpl.openRealm(ConfigurationImpl.java:100)
       at io.realm.kotlin.internal.RealmImpl$1.invokeSuspend(RealmImpl.kt:133)
       at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
       at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
       at kotlinx.coroutines.EventLoopImplBase.processNextEvent(EventLoop.common.kt:277)
       at kotlinx.coroutines.BlockingCoroutine.joinBlocking(BlockingCoroutine.java:95)
       at kotlinx.coroutines.BuildersKt__BuildersKt.runBlocking(BuildersKt__Builders.kt:69)
       at kotlinx.coroutines.BuildersKt.runBlocking(Builders.kt:1)
       at io.realm.kotlin.internal.platform.CoroutineUtilsSharedJvmKt.runBlocking(CoroutineUtilsSharedJvm.kt:22)
       at io.realm.kotlin.internal.platform.CoroutineUtilsSharedJvmKt.runBlocking$default(CoroutineUtilsSharedJvm.kt:21)
       at io.realm.kotlin.internal.RealmImpl.<init>(RealmImpl.kt:115)
       at io.realm.kotlin.internal.RealmImpl.<init>(RealmImpl.kt:133)
       at io.realm.kotlin.internal.RealmImpl$Companion.create$io_realm_kotlin_library(RealmImpl.kt:318)
       at io.realm.kotlin.Realm$Companion.open(Realm.java:83)

Can you reproduce the bug?

No

Reproduction Steps

No response

Version

1.16.0

What Atlas App Services are you using?

Local Database only

Are you using encryption?

No

Platform OS and version(s)

Android (Min SDK 26)

Build environment

Android Studio version: ...
Android Build Tools version: ...
Gradle version: ...

[sync-by-unito]

➤ PM Bot commented:

Jira ticket: RKOTLIN-1113

[fngbala-luna]

Hi 👋
Can someone help me here ?

[rorbech]

Hi @fngbala-luna. Seems like you might have been hit by realm/realm-core#7747. We are working on a release that includes a fix for that. Can you confirm that you are in fact compating the realm files?

[fngbala-luna]

Hi, thanks for your answer.

Not sure I am compating the realm files. Unless it's done by default ?

[fngbala-luna]

Hi,
Any news on the issue ?