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[Message Box Fix] Office crashes again but this time only Excel (0xc0000602) #1272

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MuscularPuky opened this issue Nov 20, 2024 · 5 comments
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mod-bug Something isn't working with a mod

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@MuscularPuky
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MuscularPuky commented Nov 20, 2024

It's similar or almost same issue ramensoftware/windhawk#198 but this crashes only Excel, other Offices are fine for me.

P1: EXCEL.EXE
P2: 16.0.18129.20158
P3: 672fd610
P4: win32u.dll
P5: 10.0.27749.1000
P6: 658edf39
P7: c0000602
P8: 0000000000001022
P9:
P10:

My Excel version is Sep, 2024. ofc all is genuine

Diffrerence: I can see splash screen, and open first page, but freeze soon, and crashes without any error dialog. After once crashes, I can't launch Excel anymore (nothing happend even launched), but explorer/PowerToys preview is working. After previwing, Excel can be launched again but'll crash until I exclude Excel.exe from Windhawk

I'm not sure it's cuase of specific mod. How can I attach the log about this? Windhawk is not crashed so there'll be no log.

@m417z
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m417z commented Nov 20, 2024

I'm not sure it's cuase of specific mod.

I'd start by disabling all mods and checking whether it helps.

How can I attach the log about this?

Try to capture a crash dump. You should be able to get it with the following steps:

  • Open regedit
  • Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
  • Create a key named LocalDumps
  • Create a DWORD value named DumpType with value 2
  • Trigger the crash
  • Go to the %LocalAppData%\CrashDumps folder, you should see a dump file in there

@m417z m417z added the info-needed Further information is requested label Nov 20, 2024
@MuscularPuky
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MuscularPuky commented Nov 23, 2024

I'm not sure it's cuase of specific mod.

I'd start by disabling all mods and checking whether it helps.

How can I attach the log about this?

Try to capture a crash dump. You should be able to get it with the following steps:

  • Open regedit
  • Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
  • Create a key named LocalDumps
  • Create a DWORD value named DumpType with value 2
  • Trigger the crash
  • Go to the %LocalAppData%\CrashDumps folder, you should see a dump file in there

I analyzed crash dumps and found out it's because of Message Box Fix. When some applications prompt tweaked dialog, the app crashes @aubymori

+while enable Classic style in config

@m417z m417z transferred this issue from ramensoftware/windhawk Nov 23, 2024
@m417z m417z changed the title Office crashes again but this time only Excel (0xc0000602) [Message Box Fix] Office crashes again but this time only Excel (0xc0000602) Nov 23, 2024
@m417z m417z added mod-bug Something isn't working with a mod and removed info-needed Further information is requested labels Nov 23, 2024
@aubymori
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I analyzed crash dumps and found out it's because of Message Box Fix. When some applications prompt tweaked dialog, the app crashes @aubymori

+while enable Classic style in config

Windows version? Message Box Fix's classic style doesn't work on Win11, sadly.

@MuscularPuky
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I analyzed crash dumps and found out it's because of Message Box Fix. When some applications prompt tweaked dialog, the app crashes @aubymori
+while enable Classic style in config

Windows version? Message Box Fix's classic style doesn't work on Win11, sadly.

entire Windows Canary version

oh... then without Classic style option still works? I didn't know ever what causes the crashes for few months

@manaphychu
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It even, uh.. let's say "Bluescreened" BrawlCrate, like it crashed. maybe because I have Message Box Fix on... :(

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