How to log in when your email is closed and no longer available

[yujinhyoung]

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My email is closed and I can't use it anymore. I can't log in to github at the moment. Is there any way? Please check.

[t-ranalli]

You should reach out to GitHub Support at https://support.github.com/contact/account. They should be able to help you.

[AidenJamesYt]

I dont know much about handling this situation @yujinhyoung , but i do know some things.

1. Contact GitHub Support:

This is the most recommended route. GitHub Support has the necessary tools and resources to investigate account issues, verify your identity, and potentially guide you through recovery options specific to your situation.
You can contact them through their official Help Center: https://support.github.com/
Important: Explain your situation clearly, including the details about your closed email address and any other relevant information.
2. Explore Alternative Verification Methods:

If you haven't already, check your GitHub account settings for any alternative verification options like:
Secondary email address: If you had one linked, it might be available for recovery.
Phone number: Check if you had one attached for SMS verification. You might need to contact your phone carrier to confirm if old messages are still accessible.
Security questions: If set during registration, answering them correctly might help recover your account.
3. Account Recovery Through Support:

If none of the above work, GitHub Support can help with additional recovery procedures. They might require additional information like:
Username and previous email address associated with the account.
Dates of account creation or last activity.
Contributions made to repositories or public activity on the platform.

[ghostinhershell]

Hey there! 👋

Thanks for posting in the GitHub Community, @yujinhyoung! We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

With that being said, as the previous commenters have suggested, the best place to go for answers to account-specific questions like this one is opening a ticket on our Support page. Please open a ticket with them :)

I've gone ahead and moved this to the correct category for you. Good luck!