Mobile Github App

[God-Like-is-like-me]

The Problem:

A resent update to Github Mobile app android . Means can not login in the Github app. Have been able to use with no problems for a long time now.

The steps taken so far to fix

1. Clear all cache and app data storage.
2. Delete app and reinstall from google play.
3. Open app, redirected to web browser (firefox focus)
4. Enter username and password and totp (Using KeePassXC on laptop)
5. Get error message 'There was an error signing in to Github. Please try again.'
6. Only Thing is this message is misleading or plain wrong.
7. I am logged in. as next time return to github app, it asks to select the account I want to use this time. Tapping on continue gives popup box with a https link to be github session.
8. Then get a message 'There was an error signing in to Github. Please try again.'
9. And the endless downward spiral of frustration starts.
10. It seem I am logged in, but not logged in, but not loggin at the same time (Can verify in web page github sessions that I am logged in on a mobile device).
11. But stuck in a endless circle of login hell on github, android app. ( redirect ).

My choose of Firefox focus is not the issue here. Get the same with Chrome and Plain Firefox. Not going to Edge so no idea if that works, by guess is no.

Allowing in app links.

Using latest version of Android 13 at time of writing.

My guess is that by using linking to a web browser is not working. Allowing linking to any web browser is probably not the best idea, here, for authentication. (Ie user selects default web browser in android).

Using another app (web browser) in principle to login to github, is maybe a security issue. Maybe something to avoid as the whole idea of this process to ensure security. But then rely on an unknown entity to do the heavy lifting seems less than ideal.

No complaint is complete, unless some sort of solution is offered.

From my development experience a possible solution is to use 'android system web view' a app that should be enabled on all android phones by default (unless a user disables it) it works in place of a web browse and is based on chromium project. Problem with with solution is if android system webview is disabled then it fails silently, no prompts nothing. This would allow a known (stable?) third party app to do the login. avoiding the differences between web browse that could affect login.

This is my observation and experience, and apologies if my understanding is wrong.

[esahmed21]

Thank you for writing back to us. I'm sorry to hear that you're not able to login on the Android app, I'll promptly create an internal ticket for our team to investigate and address this matter.

[God-Like-is-like-me]

After many updates to the github app, over a period of time, app now works again. So all good now.

[Rovaza31081988]

Thank you for writing back to us. I'm sorry to hear that you're not able to login on the Android app, I'll promptly create an internal ticket for our team to investigate and address this matter.

[github-actions[bot]]

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