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We are often seeing "NaN%" returned as a value for Video Packet Loss in multiple tests we have run recently. We are also seeing back-to-back tests deliver significantly different results on the same PC/Mac which is causing distrust in the validity of all tests.
Precall Results Summary 08:06:2020 15:12
Hardware Setup Results:
Video capture device successfully found.
Audio capture device successfully found.
Chrome is supported by OpenTok.
Connectivity Test Results:
Successfully connected to the OpenTok API server.
Successfully connected to the OpenTok Messaging WebSocket.
Successfully connected to the OpenTok logging server.
Quality Test Results:
Video unsupported: bandwidth is too low.
NaN% video packet loss
Video Bitrate: NaN kbps
Audio: Unsupported, bandwidth too low
0% audio packet loss
Audio Bitrate: 24 kbps
General Statistics:
Session ID: 1_MX40NTYwNDg5Mn5-MTU5MTYyNTQ2NzY3M35xYmZ1NzdiR1RTZXY2S0xBWnM3dVFPVlN-fg
The text was updated successfully, but these errors were encountered:
We are often seeing "NaN%" returned as a value for Video Packet Loss in multiple tests we have run recently. We are also seeing back-to-back tests deliver significantly different results on the same PC/Mac which is causing distrust in the validity of all tests.
Precall Results Summary 08:06:2020 15:12
Hardware Setup Results:
Video capture device successfully found.
Audio capture device successfully found.
Chrome is supported by OpenTok.
Connectivity Test Results:
Successfully connected to the OpenTok API server.
Successfully connected to the OpenTok Messaging WebSocket.
Successfully connected to the OpenTok logging server.
Quality Test Results:
Video unsupported: bandwidth is too low.
NaN% video packet loss
Video Bitrate: NaN kbps
Audio: Unsupported, bandwidth too low
0% audio packet loss
Audio Bitrate: 24 kbps
General Statistics:
Session ID: 1_MX40NTYwNDg5Mn5-MTU5MTYyNTQ2NzY3M35xYmZ1NzdiR1RTZXY2S0xBWnM3dVFPVlN-fg
The text was updated successfully, but these errors were encountered: