2024-10-17 Deescalation tips and tricks for everyone

[JaroCamphuijsen]

We need tips and tricks for engineers to escalate/de-escalate conflicts.

What do we do in case of conflict? How to de-escalate it? Is the information clear to everyone?

We have different resources for different types of conflicts,

1. In case of unwanted behavior, we have our Confidential advisors who recently gave a talk. Their role is described in the Social Safety Plan: Social_safety_plan.pdf

2. There is a conflict escalation procedure for conflicts with LA described in the PMP: Project_Managment_Protocol_v2.pdf (3.11., page28)

3. For scientific integrity conflicts, we follow the Netherlands Code of Conduct for Academic Practice

4. What is the role of Non-Violent Communication in all of this? When to use it? And up to which degree?

In the SIG, (long, long time ago) we thought of putting all this info in a clear (?) pamphlet. Shall we revise it?

https://github.com/nlesc-sigs/soft-skills/blob/pamphlet/docs/conflict_resolution/conflict_first_aid.md now here: https://nlesc.sharepoint.com/:w:/s/Soft-SkillSIG/EeKnWnGIn1ZIoxy36NNw0ncBSkkq2O-aEUVY1mAazPgSOw?e=JI6hMV

[elboyran]

@JaroCamphuijsen you last link leads to "404 Page not found".

[OleMussmann]

Moved to a new location, link fixed