Group folder menu entry is not showing the folders

[Zodiac1978]

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Steps to reproduce

I've installed the "Group folders" app in complete new Nextcloud install and the folder is showing in "all files" fine, but the new menu entry "Group folders" is showing an error.

Expected behaviour

I saw it on another install that only the group folders are showing up correctly there.

Actual behaviour

It shows this error (in German):

No file - no files or folders were deleted

Server configuration

Operating system:
Linux 5.15.0-89-generic x86_64

Web server:
Apache

Database:
MariaDB 10.6.12

PHP version:
8.2

Nextcloud version: (see Nextcloud admin page)
27.1.4

Group folders version:
15.3.1

Updated from an older Nextcloud/ownCloud or fresh install:
Fresh install (27.1.3)

Where did you install Nextcloud from:
Official website

Are you using external storage, if yes which one: local/s3/smb/sftp/...
No

Are you using encryption: yes/no
No

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/Saml/...
No

Client configuration

Browser:
not relevant (tried different one, like FF, Chrome, etc.)

Operating system:
not relevant (I'm on a Mac ...)

Logs

There was only one bug in the bugs:
opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/cloud.fitplus-club.de/lib/private/TempManager.php#191

But this was fixed in the meantime (added the folder).

Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"ZV3fMwQJSkA6R7qxXb3KggAAmh0","level":2,"time":"2023-11-22T11:00:16+00:00","remoteAddr":"77.1.62.162","user":"--","app":"core","method":"POST","url":"/index.php","message":"Session token is invalid because it does not exist","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","exception":{"Exception":"OC\\Authentication\\Exceptions\\InvalidTokenException","Message":"Token does not exist: token does not exist","Code":0,"Trace":[{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/User/Session.php","line":782,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/User/Session.php","line":352,"function":"validateToken","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/Setup.php","line":437,"function":"login","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/core/Controller/SetupController.php","line":69,"function":"install","class":"OC\\Setup","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/base.php","line":1001,"function":"run","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/index.php","line":36,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/Authentication/Token/PublicKeyTokenProvider.php","Line":177,"Previous":{"Exception":"OCP\\AppFramework\\Db\\DoesNotExistException","Message":"token does not exist","Code":0,"Trace":[{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":168,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenMapper","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/User/Session.php","line":782,"function":"getToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/User/Session.php","line":352,"function":"validateToken","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/Setup.php","line":437,"function":"login","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/core/Controller/SetupController.php","line":69,"function":"install","class":"OC\\Setup","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/base.php","line":1001,"function":"run","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/index.php","line":36,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/Authentication/Token/PublicKeyTokenMapper.php","Line":89},"message":"Session token is invalid because it does not exist","user":"fitplus nextcloud","exception":{},"CustomMessage":"Session token is invalid because it does not exist"}}
{"reqId":"ZV3fSgQJSkA6R7qxXb3K8wAAgiI","level":3,"time":"2023-11-22T11:00:26+00:00","remoteAddr":"77.1.62.162","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3fSgQJSkA6R7qxXb3K9gAAnxI","level":3,"time":"2023-11-22T11:00:26+00:00","remoteAddr":"77.1.62.162","user":"fitplus nextcloud","app":"index","method":"GET","url":"/index.php/apps/theming/favicon?v=115a7e0d","message":"Could not create folder \"/appdata_ocodzgcdndgo/theming/global\"","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","exception":{"Exception":"OCP\\Files\\NotPermittedException","Message":"Could not create folder \"/appdata_ocodzgcdndgo/theming/global\"","Code":0,"Trace":[{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/Files/AppData/AppData.php","line":147,"function":"newFolder","class":"OC\\Files\\Node\\Folder","type":"->","args":["global"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/apps/theming/lib/ImageManager.php","line":383,"function":"newFolder","class":"OC\\Files\\AppData\\AppData","type":"->","args":["global"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/apps/theming/lib/ImageManager.php","line":118,"function":"getRootFolder","class":"OCA\\Theming\\ImageManager","type":"->","args":[]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/apps/theming/lib/Controller/IconController.php","line":118,"function":"getImage","class":"OCA\\Theming\\ImageManager","type":"->","args":["favicon",false]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getFavicon","class":"OCA\\Theming\\Controller\\IconController","type":"->","args":["core"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[["OCA\\Theming\\Controller\\IconController"],"getFavicon"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/AppFramework/App.php","line":183,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[["OCA\\Theming\\Controller\\IconController"],"getFavicon"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Theming\\Controller\\IconController","getFavicon",["OC\\AppFramework\\DependencyInjection\\DIContainer"],["core","theming.Icon.getFavicon"]]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/base.php","line":1068,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/theming/favicon"]},{"file":"/www/htdocs/w014dbdc/portal.fitplus-club.de/index.php","line":36,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/Files/Node/Folder.php","Line":162,"CustomMessage":"--"}}
{"reqId":"ZV3fpgQJSkA6R7qxXb3PDQAApzY","level":3,"time":"2023-11-22T11:01:58+00:00","remoteAddr":"77.1.62.162","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3fwwQJSkA6R7qxXb3QfAAAoyk","level":3,"time":"2023-11-22T11:02:27+00:00","remoteAddr":"77.1.62.162","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3fyAQJSkA6R7qxXb3Q2AAAmRs","level":3,"time":"2023-11-22T11:02:32+00:00","remoteAddr":"77.1.62.162","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3f1AQJSkA6R7qxXb3RdwAAoSo","level":3,"time":"2023-11-22T11:02:44+00:00","remoteAddr":"77.1.62.162","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3f3QQJSkA6R7qxXb3RqAAAoiQ","level":3,"time":"2023-11-22T11:02:53+00:00","remoteAddr":"77.1.62.162","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3gAQQJSkA6R7qxXb3S_QAAozo","level":3,"time":"2023-11-22T11:03:29+00:00","remoteAddr":"77.1.62.162","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3gHwQJSkA6R7qxXb3TswAAiBI","level":3,"time":"2023-11-22T11:04:00+00:00","remoteAddr":"77.1.62.162","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:120.0) Gecko/20100101 Firefox/120.0","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3gOQQJSkA6R7qxXb3UWAAAoQ0","level":3,"time":"2023-11-22T11:04:25+00:00","remoteAddr":"137.132.211.132","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/118.0.0.0 Safari/537.36","version":"27.1.3.2","data":{"app":"PHP"}}
{"reqId":"ZV3gOQQJSkA6R7qxXb3UWgAAggs","level":3,"time":"2023-11-22T11:04:25+00:00","remoteAddr":"137.132.211.132","user":"--","app":"PHP","method":"GET","url":"/cron.php","message":"opendir(/tmp): Failed to open directory: Permission denied at /www/htdocs/w014dbdc/portal.fitplus-club.de/lib/private/TempManager.php#191","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/118.0.0.0 Safari/537.36","version":"27.1.3.2","data":{"app":"PHP"}}

Comment was too long (850KB), so I truncated it here ...

Browser log

Browser log

JQMIGRATE: Migrate is installed, version 3.4.1 [jquery-migrate.min.js:2:980](webpack:///nextcloud/node_modules/jquery-migrate/dist/jquery-migrate.min.js)
Proxying an event bus of version 3.1.0 with 1.3.0 [index.es.js:2337:14](webpack:///nextcloud/node_modules/@nextcloud/axios/node_modules/@nextcloud/event-bus/dist/index.es.js)
session heartbeat polling started [session-heartbeat.js:103:9](webpack:///nextcloud/core/src/session-heartbeat.js)
Proxying an event bus of version 3.1.0 with 1.3.0 [index.es.js:2337:14](webpack:///notifications/node_modules/@nextcloud/notify_push/node_modules/@nextcloud/auth/node_modules/@nextcloud/event-bus/dist/index.es.js)
Registering notifications container as a menu [NotificationsApp.vue:219](webpack:///notifications/src/NotificationsApp.vue)
Notifications permissions denied [NotificationsApp.vue:459](webpack:///notifications/src/NotificationsApp.vue)
Polling interval updated to 30000 [NotificationsApp.vue:416](webpack:///notifications/src/NotificationsApp.vue)
Started background fetcher as session_keepalive is enabled [NotificationsApp.vue:275](webpack:///notifications/src/NotificationsApp.vue)
Got notification data, restoring default polling interval. [NotificationsApp.vue:376](webpack:///notifications/src/NotificationsApp.vue)
fetch

[mischoe]

It shows up in the mobile app by the way ... Web exactly as named above

[JoeMrCoffee]

I still see this with Nextcloud 28.0.6 and Group folders 16.0.7.

[joshtrichards]

If you enable debug mode you may see some additional logging from the browser Files client when it tries to load the content for that section. It's possible that will provide a clue why this is occurring in your environments.

I'm unable to reproduce it myself.

[joshtrichards]

Nevermind, reproduced on older 27 when one doesn't have access to any group folders. I read this wrong the first time around.

Duplicate of nextcloud/server#40099

I still see this with Nextcloud 28.0.6 and Group folders 16.0.7.

Hmm. In >27 the Group Folders left side isn't even there at the moment. That was just recently fixed (#3128 / #3138) [not yet released]