Keyboard / Textinput bug

[TureBentzin]

What Monal Release channel are you using?

AppStore

iOS system version

17.1.2

iOS Monal version

6.0.2

macOS system version

No response

macOS Monal version

No response

Used XMPP server (domain)

yax.im

Which XMPP-Server software are you using?

ejabberd

XMPP Server Software Version

No response

How many accounts are you using in Monal?

= 6

What happened?

I don’t think this is related to XMPP.

This happened to me now for the third or forth time today, while im trying to catch up to some conversations. I’m using an external keyboard for enhanced productivity, but when chatting in monal the „input bar“ and keyboard header from Ipad OS glitch away. I can’t restore them. I need to restart the entire application to get them going again.

I’m still testing out XMPP / Monal for enterprise deployment and that happend to other test devices. (It was only reported to me, that this accord when using the „folio keyboard“, „magic keyboard“ and other third party keyboard, that we don’t support). I was not informed about that happening on other platforms then the IPad.

Thanks for giving Apple based organizations access to this platform with monal and allowing us to maintain an accessible in house solution for communication.

The image was taken by someone with me here. I’m sorry for the censoring, but that’s needed here. I hope you can reproduce this issue.

Anything else?

I would not like to attach log files if it is not 100% necessary, because of vulnerable information that i know are contained in them. If your looking out for specific parts of it, i might be able to extract that parts from logfiles as soon as the issue happens again.

FAQ

• I have checked the FAQ for my issue

Considerations for XMPP users

• I have checked if my issue can be solved with Considerations for XMPP users and Considerations for XMPP server admins

Related Issues

• I have cross-checked this overview Overview: Tasks and Issues #322 as well as filtered for related labels https://github.com/monal-im/Monal/labels

XEP-Check

• I have checked that at least XEP-198, XEP-0280, XEP-0352, XEP-0357, XEP-0313 and XEP-0163 are activated on my server and shown as 'green' under Settings --> Account--> (i) in advanced settings

Notifications-Menu

• I have checked that all checkmarks are present under Settings --> Notifications

[tmolitor-stud-tu]

Will only be solved once we rewirte the chat ui using SwiftUI