Event Callback function not available in Mixpanel Template - URGENT

[oliverentain]

Hi,

We found a race condition issue on tracking events once they are firing just before a redirection to another domain happens. In this way, the GTM event fires but the browser is not collecting the specific event from Mixpanel.

Mixpanel support team suggested using an 'event callback' function to mitigate this but this function is only available for custom HTML tags and not for the Mixpanel Template.

Can you please add this function to the Mixpanel template?

Thanks.

[jbwyme]

Documenting for posterity: one other potential option here would be to use the browsers sendBeacon method. We would need to do a bit of research to make sure that approach would work though.

[oliverentain]

Thanks for your message. Yes, we applied this change and it works but only for a few labels.