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After installing Misskey from the Docker Hub image using the official installation script, images or other media files cannot be uploaded, even if the command granted permission is executed.
🥰 Expected Behavior
After the chown-hR 991.991 ./files command is executed, the Misskey instance can upload images normally.
🤬 Actual Behavior
The image cannot be uploaded and the following error message is returned:
Internal error occurred. Please contact us if the error persists.
INTERNAL_ERROR
5d37dbcb-891e-41ca-a3d6-e690c97775ac
Result of the ls -gd files command, running in /home/misskey/misskey/:
drwxr-xr-x 2 polkitd polkitd 4096 Dec 22 10:33 files
Because I did not find any description of the error log location in the documentation, I am unable to provide background logs for the time being.
In addition, I found that the installation script would get stuck in the following loop.
INFO 1 [queue check-expired-mutings] Checking expired mutings...
DONE 1 [queue check-expired-mutings] All expired mutings checked.
INFO 1 [queue check-expired-mutings] Checking expired mutings...
DONE 1 [queue check-expired-mutings] All expired mutings checked.
INFO 1 [queue check-moderators-activity] start.
INFO 1 [queue check-moderators-activity] is already invitation only.
DONE 1 [queue check-moderators-activity] finish.
INFO 1 [queue check-expired-mutings] Checking expired mutings...
DONE 1 [queue check-expired-mutings] All expired mutings checked.
INFO * [chart] federation: Write skipped
INFO * [chart] notes: Write skipped
INFO * [chart] users: Write skipped
INFO * [chart] activeUsers: Write skipped
INFO * [chart] instance: Write skipped
INFO * [chart] perUserNotes: Write skipped
INFO * [chart] perUserPv: Write skipped
INFO * [chart] drive: Write skipped
INFO * [chart] perUserReaction: Write skipped
INFO * [chart] perUserFollowing: Write skipped
INFO * [chart] perUserDrive: Write skipped
INFO * [chart] apRequest: Write skipped
INFO 1 [chart] federation: Write skipped
INFO 1 [chart] notes: Write skipped
INFO 1 [chart] users: Write skipped
INFO 1 [chart] activeUsers: Write skipped
INFO 1 [chart] instance: Write skipped
INFO 1 [chart] perUserNotes: Write skipped
INFO 1 [chart] perUserPv: Write skipped
INFO 1 [chart] drive: Write skipped
INFO 1 [chart] perUserReaction: Write skipped
INFO 1 [chart] perUserFollowing: Write skipped
INFO 1 [chart] perUserDrive: Write skipped
INFO 1 [chart] apRequest: Write skipped
INFO 1 [queue check-expired-mutings] Checking expired mutings...
DONE 1 [queue check-expired-mutings] All expired mutings checked.
INFO 1 [queue check-expired-mutings] Checking expired mutings...
DONE 1 [queue check-expired-mutings] All expired mutings checked.
INFO 1 [queue check-expired-mutings] Checking expired mutings...
DONE 1 [queue check-expired-mutings] All expired mutings checked.
INFO 1 [queue check-expired-mutings] Checking expired mutings...
DONE 1 [queue check-expired-mutings] All expired mutings checked.
📝 Steps to Reproduce
Use the installation script to install the Misskey instance in Docker form
Run the command
Ensure that the permissions on the files folder have been reassigned
Log in to the instance and attempt to upload the image
Failed and received an error
💻 Frontend Environment
* Model and OS of the device(s): Windows 11 Pro
* Browser: Brave 1.73.104 Chromium: 131.0.6778.204
* Server URL:
* Misskey: 2024.11
🛰 Backend Environment (for server admin)
* Installation Method or Hosting Service: Docker by Misskey install shell script v3.0.0
* Misskey: 2024.11.0
* Node: Seems not installed
* PostgreSQL: PostgreSQL 15.10 (Ubuntu 15.10-1.pgdg24.04+1) on x86_64-pc-linux-gnu, compiled by gcc (Ubuntu 13.3.0-6ubuntu2~24.04) 13.3.0, 64-bit
* Redis: 7.4.1
* OS and Architecture: Ubuntu 24.04.1 LTS (GNU/Linux 6.8.0-51-generic x86_64)
Do you want to address this bug yourself?
Yes, I will patch the bug myself and send a pull request
The text was updated successfully, but these errors were encountered:
💡 Summary
After installing Misskey from the Docker Hub image using the official installation script, images or other media files cannot be uploaded, even if the command granted permission is executed.
🥰 Expected Behavior
After the
chown-hR 991.991 ./files
command is executed, the Misskey instance can upload images normally.🤬 Actual Behavior
The image cannot be uploaded and the following error message is returned:
Result of the
ls -gd files
command, running in/home/misskey/misskey/
:Because I did not find any description of the error log location in the documentation, I am unable to provide background logs for the time being.
In addition, I found that the installation script would get stuck in the following loop.
📝 Steps to Reproduce
💻 Frontend Environment
🛰 Backend Environment (for server admin)
Do you want to address this bug yourself?
The text was updated successfully, but these errors were encountered: