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Movidesk to Trello

A project to create a integration between two platforms: Movidesk and Trello

  • The Movidesk is a platform used in corporative environments to management the TI tickets on technologies companies.
  • The Trello is a platform from Atlassian to management projects, creating boards, cards, labels, to define deadlines, responsibile colaborators and etc.

Project description and motivation

This project has a motivation to integrate the Movidesk and Trello for work together. In a common case on in a technology companay, the product and development team prefeer to use the tools like Trello to management the tasks, like features, bugs and etc.

The support team works with Movidesk receiving questions, doubts and bugs from customers, all that contact from customer to company with Movidesk, is treated like ticket. On bugs or improvements that customers report, these tickets are atributted to product and development team, that can use the Trello normally.

With this tool, you can create a trigger on movidesk, and all the support level 3 tickets that are created, will trigger a webhook pointing out a address on this project.

Use case in Ilhasoft Technology Company

-> To do

Tools used

This project are building with Python and the Flask Framework.

We use another librarys like:

  • python-decouple
  • python-requests

The specific version from each library, you can found on pip-freeze.txt

How to configure and run

  • First of all you need the create a pipenv environent with the command: pipenv install

  • And then, after install the libraries, you need the enter the environment with the command: pipenv shell

  • With the environment already, you need to define some environment variables to run the project. That variables are:

Environment Variable Type Description
DEBUG bool Responsible for management to debugging mode
TRELLO_KEY string that you can find here
TRELLO_TOKEN string that you can find here
TRELLO_ID_LIST string and you can find follow the steps on this docummentation

PS: TRELLO_ID_LIST refers the column on trello board that will be created the new cards.

  • To run this project you must need run this commands: cd movidesk-to-trello flask run

You can define the environemnts variables with a .env file or using the command export TRELLO_ID_LIST=<value>.