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domain.yml
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domain.yml
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version: "2.0"
intents:
- greet
- goodbye
- affirm
- deny
- bot_challenge
- plan_maintenance:
use_entities: ["plan"]
- phone_maintenance:
use_entities: ["phone"]
- change_info
- support:
use_entities: ["phone"]
- help
- inform
entities:
- plan
- phone
- new_contact_info
- name
- location
responses:
utter_greet:
- text: "Hey! I am an assistant that can help you with your account."
utter_did_that_help:
- text: "Did that help you?"
utter_happy:
- text: "Great, carry on!"
utter_goodbye:
- text: "Bye"
utter_iamabot:
- text: "I am a bot, powered by Rasa."
utter_check:
- text: "Yes, you have a plan."
utter_change:
- text: "Okay, let's change it."
utter_add_phone:
- text: "Let's add a phone."
utter_new_phone:
- text: "We're gonna get you an iPhone."
utter_change_address:
- text: "Remind me to get your address."
utter_change_email:
- text: "I'll get a new email address from you."
utter_support:
- text: "Depends on what kind of support you need."
utter_help:
- text: "Do you really need help?"
utter_name:
- text: "Hi there!"
utter_anything_else:
- text: "Is there anything else I can help with?"
utter_how_can_i_help:
- text: "How can I help you today?"
session_config:
session_expiration_time: 60
carry_over_slots_to_new_session: true