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Customer Risk Analysis Dashboard

Overview

Welcome to the Customer Risk Analysis Power BI project! This project is designed to perform a comprehensive analysis of customer risk factors using Power BI for intuitive data visualization.

Table of Contents

Introduction

In the dynamic landscape of business, understanding and mitigating customer risk is paramount. This Power BI project aims to provide a visually appealing and insightful solution for analyzing customer risk factors, helping businesses make informed decisions and minimize potential risks.

Features

  • Interactive Dashboards: Utilize Power BI's interactive dashboards for dynamic data exploration.
  • Risk Factor Identification: Identify and quantify various risk factors associated with customers.
  • Visualizations: Present results through compelling visualizations for better comprehension.

Installation

  1. Download the Power BI Desktop application from Microsoft Power BI.

  2. Clone or download this repository: git clone https://github.com/your-lostincalibasas/Customer_Risk_Analysis.git

Usage

  1. Open the project file: Customer Retention.pbix

  2. Connect to your data sources within Power BI.

  3. Explore the visualizations and dashboards to gain insights into customer risk factors.

Data Sources

Customer Database: Churn_Dataset.xlsx

Contributing

Contributions are welcome! If you have suggestions or improvements, feel free to open an issue or submit a pull request.

Results

You can check out the dashboards on ChurnDashboard.png and CustomerRiskAnalysis.png