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Searching respects capitalization #100

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blackdoubt opened this issue Jul 12, 2017 · 0 comments
Open

Searching respects capitalization #100

blackdoubt opened this issue Jul 12, 2017 · 0 comments
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missing-kb-support

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@blackdoubt
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If I search for "john smith" I get no result even if I have customer "John Smith".

This creates problems because capitalization is not enforced at data entry, so the KB user doesn't know to search with caps or no caps. Will lead to many false negatives.
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@pierre @blackdoubt