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This is not a support request or question that should be posted on the Kaltura forum or submitted to the support team in the form of a ticket
Bug report
Please provide a detailed description of the issue and the steps to reproduce:
Kaltura ENV
Please fill out this section if you are hosting the Kaltura platform on your own servers [as opposed to using Kaltura SaaS]. In the event of SaaS, the below should be deleted.
Relevant errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errors*log and /opt/kaltura/log/kaltura_prod.log:
Linux distribution name and version:
Are you using the RPM or deb packages?
RPM
deb
When using RPM, paste the output for:
# rpm -qa "kaltura-*"
For deb based systems:
# dpkg -l "kaltura-*"
Is this an all in one instance [single server] or a cluster?
All in one
Cluster
If applicable, please provide the MySQL version:
If you're having an issue with a specific media asset, please provide a link from which it can be downloaded/played:
The text was updated successfully, but these errors were encountered:
I use a URL which needs to redirect to real download link to upload my video from Kaltura, but the upload was failed, I use the real download link to upload, it works. So maybe the Kaltura doesn't support the redirect URL, can anyone help me?
The upload URL need to pass verify and then redirect real download link when integrating to Kaltura because of security.
Bug report
Please provide a detailed description of the issue and the steps to reproduce:
Kaltura ENV
Please fill out this section if you are hosting the Kaltura platform on your own servers [as opposed to using Kaltura SaaS]. In the event of SaaS, the below should be deleted.
Relevant errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errors*log and /opt/kaltura/log/kaltura_prod.log:
Linux distribution name and version:
Are you using the RPM or deb packages?
When using RPM, paste the output for:
For deb based systems:
Is this an all in one instance [single server] or a cluster?
If applicable, please provide the MySQL version:
If you're having an issue with a specific media asset, please provide a link from which it can be downloaded/played:
The text was updated successfully, but these errors were encountered: