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Share plugin not fully accessible #3743

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slash851 opened this issue Feb 22, 2018 · 1 comment
Open

Share plugin not fully accessible #3743

slash851 opened this issue Feb 22, 2018 · 1 comment

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@slash851
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slash851 commented Feb 22, 2018

When tabbing in share plugin you cannot open any of the share options with the enter button.

Environment:
Windows 10, latest Chrome browser

Steps to reproduce:

  1. open Share plugin
  2. use tab to go to specific share option (facebook for example)
  3. Press enter

Expected behavior:
After pressing enter user should be redirected to share popup window

Actual behavior:
Nothing is displayed, in the console we can see error as follow:

Uncaught TypeError: Cannot read property 'replace' of undefined
at Class.openPopup (cdnapi.kaltura.com/html5/html5lib/v2.66.1/load.php?debug=false&lang=en&modules=Hlsjs%2CacCheck%2CacPreview%2Cbase64_decode%2Cbase64_encode%2Cclass%2CcontrolBarContainer%2CcurrentTimeLabel%2CdurationLabel%2CfullScreenBtn%2Cid3Tag%2CkAnalony%2Ckdark%2CkeyboardShortcuts%2CkgitGuard%2ClargePlayBtn%2CliveAnalytics%2CliveStream%2Clogo%2CmatchMedia%2CmorePlugins%2CnativeBridge%2CplayPauseBtn%2Cplayerjs%2Cpolyfill_Array_filter%2CqualitySettings%2CreportError%2Cscreenfull%2Cscrubber%2Cshare%2CsideBarContainer%2CstatisticsPlugin%2CtopBarContainer%2CunMuteOverlayButton%2Cutf8_encode%2CvolumeControl%2CwatermarkPlugin%7Cjquery.client%2Ccolor%2Ccookie%2Cdebouncedresize%2ChoverIntent%2CmessageBox%2CmwEmbedUtil%2CmwExtension%2CnaturalSize%7Cjquery.ui.core%2Cmouse%2Cposition%2Cslider%2Ctooltip%2CtouchPunch%2Cwidget%7Cmediawiki.Uri%2CUtilitiesTime%2CUtilitiesUrl%2Cclient%2CjqueryMsg%2Ckmenu%2Clanguage%2Cutil%7Cmediawiki.util.tmpl%7Cmw.EmbedPlayer%2CEmbedPlayerImageOverlay%2CEmbedPlayerKplayer%2CEmbedPlayerNative%2CEmbedPlayerNativeComponent%2CEmbedTypes%2CKAnalytics%2CKBaseButton%2CKBaseComponent%2CKBasePlugin%2CKBaseScreen%2CKBaseSmartContainer%2CKCuePoints%2CKDPMapping%2CKEntryLoader%2CKWidgetSupport%2CKalturaIframePlayerSetup%2CMediaElement%2CMediaPlayer%2CMediaPlayers%2CMediaSource%2CPlayerElement%2CPlayerElementFlash%2CPlayerElementHTML%2CPlayersJsReceiver%2CPluginManager%7Cmw.MwEmbedSupport.style&pskwidgetpath=..%2Fkwidget-ps%2F&skin=no-theme&version=20180218T123407Z&&protocol=http:7)
at Class.handleClick (cdnapi.kaltura.com/html5/html5lib/v2.66.1/load.php?debug=false&lang=en&modules=Hlsjs%2CacCheck%2CacPreview%2Cbase64_decode%2Cbase64_encode%2Cclass%2CcontrolBarContainer%2CcurrentTimeLabel%2CdurationLabel%2CfullScreenBtn%2Cid3Tag%2CkAnalony%2Ckdark%2CkeyboardShortcuts%2CkgitGuard%2ClargePlayBtn%2CliveAnalytics%2CliveStream%2Clogo%2CmatchMedia%2CmorePlugins%2CnativeBridge%2CplayPauseBtn%2Cplayerjs%2Cpolyfill_Array_filter%2CqualitySettings%2CreportError%2Cscreenfull%2Cscrubber%2Cshare%2CsideBarContainer%2CstatisticsPlugin%2CtopBarContainer%2CunMuteOverlayButton%2Cutf8_encode%2CvolumeControl%2CwatermarkPlugin%7Cjquery.client%2Ccolor%2Ccookie%2Cdebouncedresize%2ChoverIntent%2CmessageBox%2CmwEmbedUtil%2CmwExtension%2CnaturalSize%7Cjquery.ui.core%2Cmouse%2Cposition%2Cslider%2Ctooltip%2CtouchPunch%2Cwidget%7Cmediawiki.Uri%2CUtilitiesTime%2CUtilitiesUrl%2Cclient%2CjqueryMsg%2Ckmenu%2Clanguage%2Cutil%7Cmediawiki.util.tmpl%7Cmw.EmbedPlayer%2CEmbedPlayerImageOverlay%2CEmbedPlayerKplayer%2CEmbedPlayerNative%2CEmbedPlayerNativeComponent%2CEmbedTypes%2CKAnalytics%2CKBaseButton%2CKBaseComponent%2CKBasePlugin%2CKBaseScreen%2CKBaseSmartContainer%2CKCuePoints%2CKDPMapping%2CKEntryLoader%2CKWidgetSupport%2CKalturaIframePlayerSetup%2CMediaElement%2CMediaPlayer%2CMediaPlayers%2CMediaSource%2CPlayerElement%2CPlayerElementFlash%2CPlayerElementHTML%2CPlayersJsReceiver%2CPluginManager%7Cmw.MwEmbedSupport.style&pskwidgetpath=..%2Fkwidget-ps%2F&skin=no-theme&version=20180218T123407Z&
&protocol=http:26)
at HTMLAnchorElement. (cdnapi.kaltura.com/html5/html5lib/v2.66.1/load.php?debug=false&lang=en&modules=Hlsjs%2CacCheck%2CacPreview%2Cbase64_decode%2Cbase64_encode%2Cclass%2CcontrolBarContainer%2CcurrentTimeLabel%2CdurationLabel%2CfullScreenBtn%2Cid3Tag%2CkAnalony%2Ckdark%2CkeyboardShortcuts%2CkgitGuard%2ClargePlayBtn%2CliveAnalytics%2CliveStream%2Clogo%2CmatchMedia%2CmorePlugins%2CnativeBridge%2CplayPauseBtn%2Cplayerjs%2Cpolyfill_Array_filter%2CqualitySettings%2CreportError%2Cscreenfull%2Cscrubber%2Cshare%2CsideBarContainer%2CstatisticsPlugin%2CtopBarContainer%2CunMuteOverlayButton%2Cutf8_encode%2CvolumeControl%2CwatermarkPlugin%7Cjquery.client%2Ccolor%2Ccookie%2Cdebouncedresize%2ChoverIntent%2CmessageBox%2CmwEmbedUtil%2CmwExtension%2CnaturalSize%7Cjquery.ui.core%2Cmouse%2Cposition%2Cslider%2Ctooltip%2CtouchPunch%2Cwidget%7Cmediawiki.Uri%2CUtilitiesTime%2CUtilitiesUrl%2Cclient%2CjqueryMsg%2Ckmenu%2Clanguage%2Cutil%7Cmediawiki.util.tmpl%7Cmw.EmbedPlayer%2CEmbedPlayerImageOverlay%2CEmbedPlayerKplayer%2CEmbedPlayerNative%2CEmbedPlayerNativeComponent%2CEmbedTypes%2CKAnalytics%2CKBaseButton%2CKBaseComponent%2CKBasePlugin%2CKBaseScreen%2CKBaseSmartContainer%2CKCuePoints%2CKDPMapping%2CKEntryLoader%2CKWidgetSupport%2CKalturaIframePlayerSetup%2CMediaElement%2CMediaPlayer%2CMediaPlayers%2CMediaSource%2CPlayerElement%2CPlayerElementFlash%2CPlayerElementHTML%2CPlayersJsReceiver%2CPluginManager%7Cmw.MwEmbedSupport.style&pskwidgetpath=..%2Fkwidget-ps%2F&skin=no-theme&version=20180218T123407Z&*&protocol=http:25)
at HTMLAnchorElement.dispatch (:79:773)
at HTMLAnchorElement.r.handle (:76:457)

@kaltura-hooks
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Hi @slash851,

Thank for you reporting an issue and helping improve Kaltura!

To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):

  • Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions?
    please provide as much details as possible.
  • Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted?
    If self hosted, are you using the RPM or deb install?
  • Packages installed.
    When using RPM, paste the output for:
	# rpm -qa \"kaltura*\"
For deb based systems:
	# dpkg -l \"kaltura-*\"
  • If running a self hosted ENV - provide the MySQL server version used
  • If running a self hosted ENV - is this a single all in 1 server or a cluster?
  • If running a self hosted ENV, while making the problematic request, run:
	# tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"

and paste the output.

  • When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.

For general troubleshooting see:
https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help

If you only have a general question rather than a bug report, please close this issue and post at:
http://forum.kaltura.org

Thank you in advance,

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