Dashboard is no longer reachable #1130
Replies: 3 comments 7 replies
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The initial blue should have been a dim blue and should have gone away after it fully booted up. Green, unless something else has been configured to use the LED, should indicate that the confirmation portal is active without hotspot, though you might check if the captive portal hotspot did turn on. The green LED should only turn on after pressing the button next to it 3 times within 5 seconds. If you reboot/power-cycle the Pi it should have the dim blue for a short period while it boots, then go dark once the software is loaded unless you use the button. Do you have the stuff to hook up a display, keyboard, and mouse to the Pi? If so that will be the easiest way to diagnose what's going on. |
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Ok, if you reinstalled the OS then I have no clue why it is coming up green. Did you enable any of the GPIO add-ons or install any other software on the Pi? |
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The light never came up green before. It would just turn off after some time. All I have done on the pi is install the OS, and install genmon. |
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Is there a certain setup you do on your end before shipping out the prebuilt kit? |
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The setup includes log2ram, the captive portal software, and a test package; then I boot and run the Pi and run the test package that validates all the hardware functions correctly. I'm searching to see if I can find anything that would cause the green LED to be lit (GPIO 23). |
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I do know, based on the dashboard, the CPU got to 80+C (before it stopped working). I wonder if the SSD got to hot and started failing . . . |
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Overheating is a possibility. I've not found anything that would trigger GPIO 23 to be set high without some code doing it, so it may indicate something internally got stuck in the Pi. What issues were you running into before you reformatted? I'm wondering if there are any clues there. |
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Hello @skipfire, meant to follow up sooner. We just rebuilt genmon on new PI and added shade to the container housing the pi outdoors and haven't had an issue since. . . perhaps the heat played with the SSD in some way. |
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Right now my outside temp is 80.4F 85C / 185F is the limit for my PI and it will throttle down if it hits that limit. Might want to look at your CPU load if something it kicking it up. I put my Genmon enclosure on the back side of my gen , out of direct sun all day. |
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Checklist
Version
1.19.03
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I have not submitted logs
What is/are your question(s)?
I am just reaching out to ask about the premade pHAT's from print size me. I got the premade kit with the raspbery pi zero.
I got it all set up and was working for some time (a week). Just recently (today), I can no longer reach the dashboard, and actually can no longer reach the pi via ssh or ping.
I did notice one thing. When I set up the pi, the LED on the pHAT was blue. I brought the pi back inside now to investigate and the LED on the pHAT is now a solid bright green and no longer blue. Does this idicate anything important?
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