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No sound in video on Android #14653

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3 tasks done
FreeWind6 opened this issue Dec 11, 2024 · 4 comments
Open
3 tasks done

No sound in video on Android #14653

FreeWind6 opened this issue Dec 11, 2024 · 4 comments

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@FreeWind6
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FreeWind6 commented Dec 11, 2024

The bug

After the update the latest version (v1.122.2), I noticed that the videos made on the iPhone 15 ProMax, on Android, there is no sound on these videos. Tell me, is this a known problem?
Version where problem not found: 1.121.0 (After testing, I'm not sure)

The OS that Immich Server is running on

TrueNas

Version of Immich Server

v1.122.2

Version of Immich Mobile App

v1.122.2

Platform with the issue

  • Server
  • Web
  • Mobile

Your docker-compose.yml content

TrueNas

Your .env content

TrueNas

Reproduction steps

  1. Upload video from ios
  2. Watch video to android

Relevant log output

No response

Additional information

No response

@FreeWind6
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FreeWind6 commented Dec 12, 2024

After testing, I found the following:

  1. The error appears only if you shoot a video from the "photo" mode (hold down the key to start shooting a video)
  2. If you shoot a video from the "video" mode, there is no error

Accordingly, I cannot be sure that the error appeared with the update, perhaps it has always been there

PS Let me remind you that I'm shooting videos on iOS. I'm watching videos on Android

@FreeWind6 FreeWind6 changed the title No sound after update No sound in video on Android Dec 12, 2024
@akostadinov
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I assume it will be helpful to post a good and bad video here so immich team can investigate. It is likely highly related to your phone model (this doesn't mean the videos should not be supported).

@FreeWind6
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FreeWind6 commented Dec 12, 2024

Phone: iPhone 11

  1. Photo mode (bug)
  2. Video mode (not bug)

Steps:

  1. Download 1 video and upload (mac web or iOS) to immich
  2. Open App Immich for Andoid device
  3. No sound in video (bug)
  4. Open video on iOS device or mac web device - sound yes

@FreeWind6
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I also tested it on the iPhone 15 pro max - the result is the same. There is a bug

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