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Yesterday, Eve released firmware 3.5.0 for there Thread/Matter based Eve Thermo. The update itself works, but it fails in two scenarios:
Running multiple firmware updates in parallel
Starting firmware update, before the previously updated device is not yet reported as available by the Matter integration. If I wait until the previously updated device is reported as available again, then updating of the next device works.
Used Matter Server version: 6.4.2
I have 4 more Eve Thermo device ready to be updated, so I can reproduce the case and collecting additional data, or testing a different Matter Server version...
Error in the logs are:
2024-09-03 11:05:47.295 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [139816303911280] Unexpected exception
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/matter/update.py", line 222, in async_install
await self.matter_client.update_node(
File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 536, in update_node
await self.send_command(
File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 583, in send_command
return await future
^^^^^^^^^^^^
matter_server.common.errors.UpdateError: Target node did not process the update file
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service
response = await hass.services.async_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2763, in async_call
response_data = await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2806, in _execute_service
return await target(service_call)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 999, in entity_service_call
single_response = await _handle_entity_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1071, in _handle_entity_call
result = await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 154, in async_install
await entity.async_install_with_progress(version, backup)
File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 458, in async_install_with_progress
await self.async_install(version, backup)
File "/usr/src/homeassistant/homeassistant/components/matter/update.py", line 229, in async_install
raise HomeAssistantError(f"Error updating: {err}") from err
homeassistant.exceptions.HomeAssistantError: Error updating: Target node did not process the update file
What version of Home Assistant Core has the issue?
core-2024.8.3
What was the last working version of Home Assistant Core?
2024-09-03 11:05:47.295 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [139816303911280] Unexpected exception
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/matter/update.py", line 222, in async_install
await self.matter_client.update_node(
File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 536, in update_node
await self.send_command(
File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 583, in send_command
return await future
^^^^^^^^^^^^
matter_server.common.errors.UpdateError: Target node did not process the update file
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service
response = await hass.services.async_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2763, in async_call
response_data = await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2806, in _execute_service
return await target(service_call)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 999, in entity_service_call
single_response = await _handle_entity_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1071, in _handle_entity_call
result = await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 154, in async_install
await entity.async_install_with_progress(version, backup)
File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 458, in async_install_with_progress
await self.async_install(version, backup)
File "/usr/src/homeassistant/homeassistant/components/matter/update.py", line 229, in async_install
raise HomeAssistantError(f"Error updating: {err}") from err
homeassistant.exceptions.HomeAssistantError: Error updating: Target node did not process the update file
Additional information
No response
The text was updated successfully, but these errors were encountered:
Hey there @home-assistant/matter, mind taking a look at this issue as it has been labeled with an integration (matter) you are listed as a code owner for? Thanks!
Code owner commands
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@home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
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Instead of using a fixed port for OTA Provider, pass 0 to let the
Matter SDK/bind() syscall select a random port. This allows multiple
OTA Providers to run on the same host without port conflicts.
Fixes: home-assistant/core#125130
I was able to reproduce that issue, the problem is during setup of the OTA provider: Each OTA provider uses the same port (5540), which just can't work 🙈
The problem
Hi team,
Yesterday, Eve released firmware 3.5.0 for there Thread/Matter based Eve Thermo. The update itself works, but it fails in two scenarios:
Used Matter Server version: 6.4.2
I have 4 more Eve Thermo device ready to be updated, so I can reproduce the case and collecting additional data, or testing a different Matter Server version...
Error in the logs are:
What version of Home Assistant Core has the issue?
core-2024.8.3
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Matter
Link to integration documentation on our website
https://www.home-assistant.io/integrations/matter/
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Additional information
No response
The text was updated successfully, but these errors were encountered: