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We had some trouble connecting. Try again? error message shown when archiving issue from Slack #80181

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rodolfoBee opened this issue Nov 4, 2024 · 2 comments

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@rodolfoBee
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Environment

SaaS (https://sentry.io/)

Steps to Reproduce

  1. Configure the Slack integration.
  2. Configure an alert rule to send slack messages on new issues.
  3. Trigger the above alert rule.
  4. Try to archive an issue via Slack.

Expected Result

The issue is archived.

Actual Result

Error message is shown:
Image

However, in some cases, the issue is still marked as archived in Sentry after the pop-up window is closed:
Image
Image

Product Area

Settings - Integrations

Link

https://dev-curumas.sentry.io/issues/5995189025/activity/?alert_rule_id=15072297&alert_type=issue&notification_uuid=acdba463-c5a6-4fb8-8dbb-6dab2ffbf358&project=5242419&referrer=slack

DSN

No response

Version

No response

@getsantry
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getsantry bot commented Nov 4, 2024

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

@sentaur-athena
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I can repro. In this case the issue get archived successfully but an error is shown in the response. Will look more.

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