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Cannot create a JIRA issue when there is a "team" field that is required #73671

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mjburghoffer opened this issue Jul 2, 2024 · 1 comment

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@mjburghoffer
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Environment

SaaS (https://sentry.io/)

Steps to Reproduce

I want to use the JIRA integration to create and link a ticket based off of a Sentry issue. I fill in the form and hit submit, but there is no valid value I can put in the "Team" field.

  • Blank - rejected by the API because it is required.
  • Display Name - rejected with error message Team Id 'JsonData{data={id=My Team Name}}' is not valid
  • UUID - rejected with the error message Team Id 'JsonData{data={id=c219d0ca-6bdd-42af-94b6-bbe748ddb9a4}}' is not valid

It doesn't present the team as a dropdown either, so I needed to manually enter the exact name/id (though neither worked anyway).

Expected Result

I would expect the name or id to work, or for there to be a search/dropdown list of teams.

Actual Result

Screenshot 2024-07-02 at 11 16 10 AM

Product Area

Unknown

Link

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DSN

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Version

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@getsantry
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getsantry bot commented Jul 2, 2024

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

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