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Centrally control all Sentry emails #73571

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smeubank opened this issue Jul 1, 2024 · 1 comment
Open

Centrally control all Sentry emails #73571

smeubank opened this issue Jul 1, 2024 · 1 comment

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@smeubank
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smeubank commented Jul 1, 2024

Problem Statement

Today we send users a variety of emails: marketing, product updates, and alerts configured for different products and features.

It is common to unsubscribe from emails from a certain company. But today a user is present with at least 3 methods. And all of them are not so clear to someone who is just a casual Sentry user.

  1. Marketing: (newsletter et. al) there is an unsubscribe link that takes me to 4 drop list boxes, and a few check marks....it's a lot
  2. Error alert:
  • Mute: takes me an auto muted alert but it doesn't reflect the state if muted for just me or for everyone
  • Notification Settings: another settings page, which seems pretty straight forward, but it is still 1/3 from my POV

Solution Brainstorm

A centralized solution to opt out of everything with one click. Yes event alerts.

With options to do select controls more specifically. But if I just never want any Sentry email ever, I'd like just 2 clicks.

Product Area

Alerts

@smeubank
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smeubank commented Jul 1, 2024

resizing images in GH's editor should really be easier by now 😅

  • unsubscribe from newsletter
    image

  • Alert with 2 links

image
  • mute from alert
    image

reverse state, and now i see there are options actually
image

  • notifications setting link
    image

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