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Not able to access Business User Insights for multiple users using the Instagram API. #677

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Rashidqf opened this issue Jul 25, 2024 · 0 comments

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@Rashidqf
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Dear Meta Support Team

I am writing to seek assistance with an issue I am experiencing with the Instagram API. Currently, I am only able to retrieve insights for my own account and am unable to access business user insights for other users.

I noticed that a website, Instack.com, successfully retrieves Instagram insights for various users. I would like to achieve similar functionality and would appreciate your guidance on how to do so using the Instagram API.

I have already set up a verified business account on Instagram and am attempting to access the insights using the Graph API. However, as I understand, accessing insights for other users requires a user access token.

Could you please provide information on the necessary API endpoints, permissions, and any specific steps required to access business user insights for multiple users?

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