spacy fails on import (CBlas DLL load fails)

[cb-air]

I'm trying to get spacy loaded, but it fails as shown below. The problem persists after reinstalling both thinc and spacy in the global site-packages directory.

>>> import thinc
>>> import spacy
Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "C:\Program Files\Python37\lib\site-packages\spacy\__init__.py", line 6, in <module>
    from .errors import setup_default_warnings
  File "C:\Program Files\Python37\lib\site-packages\spacy\errors.py", line 2, in <module>
    from .compat import Literal
  File "C:\Program Files\Python37\lib\site-packages\spacy\compat.py", line 38, in <module>
    from thinc.api import Optimizer  # noqa: F401
  File "C:\Program Files\Python37\lib\site-packages\thinc\api.py", line 2, in <module>
    from .initializers import normal_init, uniform_init, glorot_uniform_init, zero_init
  File "C:\Program Files\Python37\lib\site-packages\thinc\initializers.py", line 4, in <module>
    from .backends import Ops
  File "C:\Program Files\Python37\lib\site-packages\thinc\backends\__init__.py", line 7, in <module>
    from .ops import Ops
  File "C:\Program Files\Python37\lib\site-packages\thinc\backends\ops.py", line 16, in <module>
    from .cblas import CBlas
ImportError: DLL load failed: The specified module could not be found.

[EDIT: to replace screenshot with text]

[polm]

Sorry you're having trouble installing spaCy, but please don't share images of code or error output, they're hard to read and use. Please share text by copy and pasting it.

It looks like you have failed to install CBlas somehow, which is weird because it should just be included with Thinc. You generally shouldn't have to install Thinc manually if you're using spaCy. How did you install spaCy? I would recommend going through the install guide if you haven't.

Some things to check:

• what versions of spaCy and Thinc do you have? (use pip freeze to check)
• are you using 32 bit Python? (run this in Python: import sys;print("%x" % sys.maxsize, sys.maxsize > 2**32))

[cb-air]

Thanks for your help.

spacy==3.4.1
spacy-legacy==3.0.10
spacy-loggers==1.0.3
thinc==8.1.2

7fffffffffffffff True

They were installed without error using:

py -m pip install thinc
py -m pip install spacy

[polm]

Hm, that all looks fine, so I'm not really sure what could be going on... One unfortunate thing about the Windows API is that when it gives a DLL error like this, the issue could be with the directly loaded DLL, or any one of its dependencies. So the advice about copying the DLLs is worth a shot. I think the CBLAS contained in Thinc should be self contained, and not have any .dll file, but maybe there is some OS dependcy it loads.

I would definitely try upgrading Visual C++. Usually if that's an issue there's a very clear error telling you to upgrade, but maybe something weird is going on related to it?

Anyway, let me know how those ideas go, and I'll think about it and let you know if I come up with anything!

[alanbr94]

Hello! I had the same issue and tried all the steps. Worked updating visual c++. Thanks!

[polm]

Thanks for the update, that's great to hear!

@cb-air Let us know if upgrading works for you.

[cb-air]

Yes, updating visual c++ was the solution. Thanks @alanbr94 for the input, and thank you very much @polm for the ongoing, friendly help. Much appreciated!

[polm]

Thanks for confirming! It's unfortunate the errors weren't more clear in this situation, but now we know what to do next time it comes up.

[tushar2242]

raceback (most recent call last):
File "C:\Users\test\Desktop\keyhash\keyword_extractor\app.py", line 2, in
from keyword_tag import Take_text
File "C:\Users\test\Desktop\keyhash\keyword_extractor\keyword_tag.py", line 1, in
import spacy
File "C:\Users\test\Desktop\keyhash\keyword_extractor\Lib\site-packages\spacy_init_.py", line 6, in
from .errors import setup_default_warnings
File "C:\Users\test\Desktop\keyhash\keyword_extractor\Lib\site-packages\spacy\errors.py", line 3, in
from .compat import Literal
File "C:\Users\test\Desktop\keyhash\keyword_extractor\Lib\site-packages\spacy\compat.py", line 39, in
from thinc.api import Optimizer # noqa: F401
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\test\Desktop\keyhash\keyword_extractor\Lib\site-packages\thinc\api.py", line 1, in
from .backends import (
File "C:\Users\test\Desktop\keyhash\keyword_extractor\Lib\site-packages\thinc\backends_init_.py", line 17, in
from .cupy_ops import CupyOps
File "C:\Users\test\Desktop\keyhash\keyword_extractor\Lib\site-packages\thinc\backends\cupy_ops.py", line 16, in
from .numpy_ops import NumpyOps
ImportError: DLL load failed while importing numpy_ops: The specified module could not be found.

annotated-types==0.6.0
blinker==1.7.0
blis==0.7.11
catalogue==2.0.10
certifi==2024.2.2
charset-normalizer==3.3.2
click==8.1.7
cloudpathlib==0.16.0
colorama==0.4.6
confection==0.1.4
cymem==2.0.8
Flask==3.0.2
idna==3.6
itsdangerous==2.1.2
Jinja2==3.1.3
joblib==1.3.2
langcodes==3.3.0
MarkupSafe==2.1.5
murmurhash==1.0.10
numpy==1.26.4
packaging==23.2
preshed==3.0.9
pydantic==2.6.1
pydantic_core==2.16.2
requests==2.31.0
scikit-learn==1.4.1.post1
scipy==1.12.0
setuptools==69.1.0
smart-open==6.4.0
spacy==3.7.4
spacy-legacy==3.0.12
spacy-loggers==1.0.5
srsly==2.4.8
thinc==8.2.3
threadpoolctl==3.3.0
tqdm==4.66.2
typer==0.9.0
typing_extensions==4.9.0
urllib3==2.2.1
wasabi==1.1.2
weasel==0.3.4
Werkzeug==3.0.1
wheel==0.42.0