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After updating the Windows app ALL codes are gone!! #4101
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Same thing with me. Just updated and relaunched the app to see it's empty and asking me to add first account. |
That shouldn't happen, it should be synchronized through the account, right?! |
I have the same problem. Thankfully, I have the mobile app installed, so I was able to export my code as a backup measure. |
same, for some reason it didn't sync automatically. |
I also updated yesterday, and the same thing happened. This is extremely frustrating! |
You can logout and login to resync the codes. This issue is due to the migration that's happening and maybe it went unsuccessful. |
Also can you confirm that were you using a stable release before or beta version? |
I checked the installer I downloaded previously and the file name was ente-auth-v4.0.3-beta.5-installer.exe |
Logoff and login after Update solved the Problem! Thanks a lot! |
NOTE: Those still facing issues and have not login, logout to fix it already can use the following version: ente-auth-v4.1.1-nightly.1-installer.zip It will migrate the codes, as migration of codes failed for people using v4.0.3 beta 5 earlier. Those who want to verify the SHA of the exe inside the zip can refer to this: |
Description
I was offered an update within the Windows app, which I installed from Github. Through my seed phrase I am logged back into my account, I see that my email address is displayed, but... ALL 2FA codes are gone!!! HELP
Version
4.1.0
What product are you using?
Ente Auth
What platform are you using?
Desktop - Windows
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