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cannot report issue when enabled #16

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priocomdevops opened this issue Nov 13, 2020 · 4 comments
Open

cannot report issue when enabled #16

priocomdevops opened this issue Nov 13, 2020 · 4 comments

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@priocomdevops
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priocomdevops commented Nov 13, 2020

when plugin is installed, the 'report issue' button does not work, and an issue cannot be reported. When I uninstall it it works.
I have disabled dropzone but still no luck.
I'm running mantis 2.24.3.
Kindly assist. Thanks.

@libregeek
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Sorry to hear that the plugin is not working. I tested it on our environment (Mantis version 2.24.3) and it works perfectly. It might be a browser compatibility issue. Could you please provide more info on your environment and any messages/warnings from your browser console.

@priocomdevops
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priocomdevops commented Nov 20, 2020 via email

@priocomdevops
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Sorry to hear that the plugin is not working. I tested it on our environment (Mantis version 2.24.3) and it works perfectly. It might be a browser compatibility issue. Could you please provide more info on your environment and any messages/warnings from your browser console.

What browser are you using?

@priocomdevops
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Sorry to hear that the plugin is not working. I tested it on our environment (Mantis version 2.24.3) and it works perfectly. It might be a browser compatibility issue. Could you please provide more info on your environment and any messages/warnings from your browser console.

i took some time to reinstall and recheck, and the console displayed these error:

'An invalid form control with name='description' is not focusable.'

UPDATE

I made a quick fix by removing the 'required' attribute for the 'description' text area: (in the plugin's plugin.js file):

document.getElementById('description').removeAttribute('required');

Is this a viable solution?

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