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'onCheckAuth' code 500 #450

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Jsalsy opened this issue Aug 13, 2023 · 8 comments
Open

'onCheckAuth' code 500 #450

Jsalsy opened this issue Aug 13, 2023 · 8 comments
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@Jsalsy
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Jsalsy commented Aug 13, 2023

Cannot link roku device or use app
20230813_175558

@vavabeachats
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Having same issue reported from original poster, accessing from Roku. Intermittently you get a verification code but it simply hangs.

Please advise.

@Jsalsy
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Jsalsy commented Aug 18, 2023

No response from developer. Is this thread being monitored or is there another way to get support? Anyone...Bueller...Bueller..

@chtaylo2
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@Jsalsy - I tested this thing for 30 minutes today and I was able to generate codes without any issues + authenticate in Google. Are you actually getting a code to enter on the TV screen? Or do you get this 500 error after waiting a while?

@Jsalsy
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Jsalsy commented Aug 19, 2023 via email

@kast231
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kast231 commented Sep 2, 2023

I have those same issues trying to link a 2nd Roku. I have tried uninstalling and reinstalling without luck. If I get a code from the app and am able to submit the code on the website I will get a code 500 there too and am asked to email the webmaster which then bounces back.

@kast231
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kast231 commented Sep 9, 2023

So now both tvs at 2 different locations and roku devices are giving this "An Error Occurred in 'onNewToken'. Code:500- The requested URL returned error:500" This happens on the registration code page. I can't get a code or do anything else.

the website validation page also isn't working.
Capture
https://www.photoviewapp.com/cgi-bin/handler/validation

There was a picture of someone cats playing on the screensaver. I don't have cats. I hope my family pics arn't showing on someone elses tv.

@chtaylo2
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There was a DB issue which has been fixed. Please try again

@chtaylo2 chtaylo2 self-assigned this Sep 10, 2023
@chtaylo2 chtaylo2 added the bug label Sep 10, 2023
@kast231
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kast231 commented Sep 10, 2023 via email

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