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Add support for native Shopware refunds #240

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chris-returnless opened this issue Oct 16, 2024 · 1 comment
Open

Add support for native Shopware refunds #240

chris-returnless opened this issue Oct 16, 2024 · 1 comment
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Feature Features that we are not providing yet. Status: Backlog This is currently on our backlog and not scheduled yet.

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@chris-returnless
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Shopware has a commercial plan (Rise) where merchants are able to process refunds. The benefit of this feature is that you can use both the Shopware panel and the Shopware API to create refunds.

Here is the endpoint that we use:
https://shopware.stoplight.io/docs/admin-api/948f118f2363e-create-a-new-order-return-resources

In this endpoint, it's possible to issue a refund via lineItems.refundAmount. In Shopware, this refund is registered correctly. However, the Buckaroo integration does not seem to listen to this refund request, and therefore does not execute the refund. See screenshots attached.

Can you let us know if the Buckaroo integration can be made compatible with Shopware's default Refund feature?

Thanks in advance for your thoughts!

Scherm_afbeelding 2024-08-05 om 12 44 04
@Buckaroo-Rene Buckaroo-Rene self-assigned this Oct 17, 2024
@Buckaroo-Rene Buckaroo-Rene added the Feature Features that we are not providing yet. label Oct 17, 2024
@Buckaroo-Rene
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Hi @chris-returnless ,

Thank you for suggesting this feature. I'll bring it up with the team to explore the possibility of implementing return support as you've outlined. I'll keep you updated on the outcome as we progress.

@Buckaroo-Rene Buckaroo-Rene added the Status: Backlog This is currently on our backlog and not scheduled yet. label Oct 21, 2024
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