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Aurora causes keyboard to turn off all lights when connected to Logitech G915 X keyboard #2422

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SuperSonic7CE opened this issue Dec 28, 2024 · 0 comments
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Type: Bug This issue/PR is related to unexpected behaviour in the program.

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@SuperSonic7CE
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I've used Aurora for years with my previous keyboard and have loved it, but now that I've upgraded to a Logitech G915 X keyboard, I've been having trouble getting it to work with Aurora.

Logs & Screenshots:
Logs.zip
Screenshot 2024-12-28 134249
Screenshot 2024-12-28 141305
Screenshot 2024-12-28 141329

Expected Behaviour

Aurora correctly displays the lights on the keyboard.

Actual Behaviour

Aurora turns all keyboard lights off, but does show it displaying correctly within the app's UI. The UI even updates correctly when I press a key (seen in some of the screenshots.)

Reproduction steps

Connect a G915 X keyboard. Download G Hub and Aurora. Go through the setup process of G Hub and launch Aurora afterwards. Set up Aurora profile and observe that the profile isn't reflected on the actual keyboard.

Frequency

100% of the time. It worked initially, but after restarting both of the Aurora and G Hub apps, I haven't been able to get it to work again even with tinkering with settings in both apps.

Aurora Version:

v320

Previously an Issue?

Don't know if this was an issue with previous versions. I just got this keyboard a few weeks ago.

@SuperSonic7CE SuperSonic7CE added the Type: Bug This issue/PR is related to unexpected behaviour in the program. label Dec 28, 2024
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Labels
Type: Bug This issue/PR is related to unexpected behaviour in the program.
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