SP-API Messaging API how can I get buyer Messages and response to it?

[romeolandry]

Hey every body,
We wont to implement custom communication API to Iteract with buyer a kind of (ping-pong). But I read into Messaging API that the don't allow sesnding response to Buyer or response to buyer Message.

How can I Implement that?

[wanglei0214]

Hi romeolandry,

We currently do not provide a functionality to let developer get the buyer Messages and response to it.
This is only the feature to let you send a message with the specified template from Amazon.

We have aware of the needs from developers like you.
We will communicate with the product team to request this feature.
Please keep an eye on the our doc site for new announcement if once it is featured in the future.

Best,
Lei

[romeolandry]

Thanks for Answer.

[bgraves63]

We would also like this functionality. Sometimes a customer emails a question and we respond. Then the customer replies with "Thanks". We need to mark the email as No Response Required. We would like an API so we can mark the email "No Response Required" from our CRM. Thanks

[alixleger]

Hi @wanglei0214 , do you know if it will be featured this year ?

[lombervid]

Hello. I would like to know if this functionality has not yet been implemented?

Kind Regards!

[Bithellio]

Hi @wanglei0214,
Just checking in again like @lombervid above ..
is there any clue when this may be implemented or if this has been implemented . its a really handy option to be able to mark messages as no response needed via API

thanks in advance