How to get order tracking number using SPAPI

[lowzijian]

I'm integrating amazon marketplace with a private third party application and come across a dilemma when I found out that the get orders API does not return any shipment details ( carrier service id ,carrier service name , tracking number) for seller fulfilled orders (MFN) .In fact, we are not using any amazon shipping service , where seller required manually enter the tracking number while performing confirm shipping.

I tried looked up for some related articles with keyword "get orders sp api with tracking number" and found out this https://sellercentral.amazon.com/forums/t/order-tracking-number-how-to-get-order-tracking-number-using-sp-api/979628
https://sellercentral.amazon.com/forums/t/api-call-to-get-tracking-information-for-a-order-item-for-fba-order/390981/6

I tried to get the orders by using GET_FLAT_FILE_ALL_ORDERS_DATA_BY_LAST_UPDATE_GENERAL using reports API , but it kept getting cancelled. I was clueless as there were no further instructions on what kind of information needed in request body from start of creating a new report.

At the end , it is not an ideal solution where the report doesn't provide customer identifying information , which get orders with RDT has it. Besides , it seems tracking number / shipping carrier is not being returned in the report according to https://sellerstoolbox.com/reportTypes.jsp [MIGHT BE INACCURATE]

I need help.😢

[lowzijian]

Quick update: able to retrieve GET_FLAT_FILE_ALL_ORDERS_DATA_BY_LAST_UPDATE_GENERAL report with proper dataStartTime & dataEndTime. However, it doesn't return any tracking number nor shipping carrier services.

[mehboobafridi]

Yes I am also suffering from this issue. Can anyone help in this regard

[nhtahoe]

Anyone figure out how to do this? Not seeing tracking info from any of the Orders apis or Reports apis

[mehboobafridi]

It is still an issue

[himanshusahu20]

@lowzijian @mehboobafridi @nhtahoe @hyandell @ferrants You all can use following reportTye to get tracking number for AFN orders,

{
"reportType":"GET_AMAZON_FULFILLED_SHIPMENTS_DATA_GENERAL",
"marketplaceIds":["{{MARKETPLACE_ID}}"],
"dataStartTime":"2024-01-01T14:32:16.000Z",
"dataEndTime":"2024-01-30T14:32:16.000Z"
}

This has worked for me.

[mehboobafridi]

@lowzijian has asked for MFN orders, not AFN.
Thanks for your contribution.

[NathanSmeltzer]

@lowzijian do you have the Direct to Consumer Shipping restricted role enabled for your developer profile?

I'm waiting for my developer role update request to be completed by Amazon support. It can supposedly take up to 3 weeks or more for approval. I'm going to try all the restricted endpoints/reports if I'm ever approved.

This role opens up several additional reports and endpoints. However, I still do not see where tracking numbers are provided with these restricted endpoints and reports without creating the same shipments through the API.

In summary, I think it's not possible to get MFN shipments unless you create the shipments yourself through the API. I think this is how SaaS products like ShipStation get MFN shipments.