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Describe the bug
We would like to offer customers the possibility to receive their reserved tickets printed. However, this is currently not possible. Our ticket categories 'grow dynamically'. If the customer selects our 'Shipping per order' (OPTIONAL_MAX_AMOUNT_PER_RESERVATION) option, we encounter the error in the web frontend: 'Ticket category is not available,' and the network message is 'error.STEP_1_TICKET_CATEGORY_MUST_BE_SALEABLE.' However, the tickets are currently available for booking, and the option is also available for booking.
To Reproduce
Steps to reproduce the behavior:
The user selects from the ticket categories.
The user selects the additional option "Shipping per order."
The user receives the error message "Ticket category is not available", "error.STEP_1_TICKET_CATEGORY_MUST_BE_SALEABLE."
Screenshots
Desktop (please complete the following information):
OS: MacOS, iPadOS, iOS
Browser Brave, Safari
Additional context
Failed to load resource: the server responded with a status of 422 ()
{
"value": null,
"validationErrors": [
{
"fieldName": "reservationForm",
"code": "error.STEP_1_TICKET_CATEGORY_MUST_BE_SALEABLE",
"arguments": null
}
],
"errorCount": 1,
"success": false,
"warnings": []
}
The text was updated successfully, but these errors were encountered:
Can you please create a similar event on our demo instance (see #1022 for more info on how to login), and try to reproduce the problem there?
Then please let me know the event slug as soon as you have it, so that I can have a look
As requested, I have replicated the issue on the demo instance (https://demo.alf.io/event/test-github). If you need any further information, simply let me know.
Describe the bug
We would like to offer customers the possibility to receive their reserved tickets printed. However, this is currently not possible. Our ticket categories 'grow dynamically'. If the customer selects our 'Shipping per order' (OPTIONAL_MAX_AMOUNT_PER_RESERVATION) option, we encounter the error in the web frontend: 'Ticket category is not available,' and the network message is 'error.STEP_1_TICKET_CATEGORY_MUST_BE_SALEABLE.' However, the tickets are currently available for booking, and the option is also available for booking.
To Reproduce
Steps to reproduce the behavior:
Screenshots
Desktop (please complete the following information):
Additional context
Failed to load resource: the server responded with a status of 422 ()
{
"value": null,
"validationErrors": [
{
"fieldName": "reservationForm",
"code": "error.STEP_1_TICKET_CATEGORY_MUST_BE_SALEABLE",
"arguments": null
}
],
"errorCount": 1,
"success": false,
"warnings": []
}
The text was updated successfully, but these errors were encountered: