No bcc-email

[kisar55]

After an upgrade TYPO3 9.5.x > 10.4.13 and Aimeos 19.10.x > 20.7. x > 20.10.6 no bcc-email is sent.

In the TypoScript configuration of the scheduler "Aimeos Shop advanced scheduler" there is still the line:

plugin.tx_aimeos.settings.client.html.email.bcc-email = [email protected]

The order delivery and order payment related e-mail to the client is triggered by cronjob and works, but no bcc-email.
The log aimeos and TYPO3 shows no entry.
Any idea where the error could be?

thank you

[aimeos]

The code for adding the BCC email address hasn't change between 19.x and 20.x:
https://github.com/aimeos/ai-client-html/blob/2020.10/client/html/src/Client/Html/Email/Payment/Standard.php#L287-L319

You only need:

client.html.email.bcc-email = [email protected]

in the TSConfig field of your scheduler task but the "plugin.tx_aimeos.settings." prefix works too.

[kisar55]

Thank you for the advice.
I have tested both ways of writing. No bcc-mail

New try - new test environment - different server
new TYPO3 10.4.11 installation with testshop aimeos_dist 20.10.1.
aimeos update to 20.10.6
SCHEDULER created
E-mail to clients - OK
No bcc-mail sent

I was able to reproduce the problem

[aimeos]

Are you also able to debug the problem to see where adding the BCC address fails?

[kisar55]

I'm more of an integrator than a programmer. But with a short guide / help, I am happy to try it.

[aimeos]

We think the problem may be somewhere in the Symfony Mailer component TYPO3 is using.

Can you check if the BCC address is added here (typo3conf/ext/aimeos/Resources/Private/Extensions/ai-typo3/lib/custom/src/MW/Mail/Message/Typo3.php):
https://github.com/aimeos/ai-typo3/blob/master/lib/custom/src/MW/Mail/Message/Typo3.php#L115

And then available here (vendor/symfony/mailer/Mailer.php):
https://github.com/symfony/mailer/blob/5.x/Mailer.php#L40

[aimeos]

The Symfony Mailer package TYPO3 is using has a bug which discards BCC adresses and which isn't fixed since several months:
symfony/symfony#39744

[nvindice]

Is there any workaround...?

[aimeos]

There's a workaround mentioned: https://forge.typo3.org/issues/92354

Also, you can use the new Email delivery service provider to send order e-mails to shop owners (and adapt the e-mail to your needs).