Unable to handoff from chatbot to agent

[IOhacker]

Using the latest version when using dialogflow we set the special word \agent in the text response but we get the following error:

tiledesk-server | ...DirMoveToAgent
tiledesk-server | (node:19) UnhandledPromiseRejectionWarning: Error: depId can NOT be null.
tiledesk-server | at TiledeskClient.agent (/usr/src/app/node_modules/@tiledesk/tiledesk-tybot-connector/node_modules/@tiledesk/tiledesk-client/index.js:1138:13)
tiledesk-server | at DirMoveToAgent.go (/usr/src/app/node_modules/@tiledesk/tiledesk-tybot-connector/tiledeskChatbotPlugs/directives/DirMoveToAgent.js:90:23)
tiledesk-server | at processTicksAndRejections (internal/process/task_queues.js:97:5)
tiledesk-server | (node:19) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 36)