Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Lack of events after losing and restoring internet connection #10

Open
kzgodka opened this issue Jul 24, 2024 · 7 comments
Open

Lack of events after losing and restoring internet connection #10

kzgodka opened this issue Jul 24, 2024 · 7 comments

Comments

@kzgodka
Copy link

kzgodka commented Jul 24, 2024

If the application loses the Internet connection and then it is restored, I notice the lack of events in the Synerise panel. Events appear only after restarting the application. I tried using the Synerise.Tracker.flushEvents method, but unfortunately it didn't help. Can you help?

@awoczek
Copy link
Contributor

awoczek commented Jul 26, 2024

Hi, We are investigating the problem. Is the problem with iOS and Android or one of these systems?

@kzgodka
Copy link
Author

kzgodka commented Jul 26, 2024

I noticed this problem only on Android

@konned
Copy link

konned commented Jul 29, 2024

Which version of RN SDK are you using?

@kzgodka
Copy link
Author

kzgodka commented Jul 30, 2024

I'm using version 0.20.0

@konned
Copy link

konned commented Jul 31, 2024

Please check this scenario: Lost internet connection -> send event -> restore conection - > add new event with Tracker.send. Tell me if that works for you. I cannot reproduce this issue on my side. Are you sure you are not intercepting workManager?

@kzgodka
Copy link
Author

kzgodka commented Aug 19, 2024

I've tried your scenario and still able to reproduce issue. The problem occurs on AndroidTV, maybe this is the reason?

@konned
Copy link

konned commented Aug 19, 2024

oh it might be I will check it then. Didn't know it was androidTv.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants